What are the responsibilities and job description for the Outside Sales position at Hixwood Metal LLC?
Job Title: Outside Sales
Reports to: Sales Development Manager
Hours: Full time
Hixwood Metal is the premier source for all your agricultural, pole barn, shed, building supply, coil, blank flat stock, and slit coil needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with manufacturing quality building components since 1998.
Position Purpose: Become part of a successful sales team and provide customer service and sales by phone, email and in person.
The job requirements include but are not limited to the following:
Core Value Expectations
- Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position.
- Provide distinctive quality and unparalleled customer service both internally and externally.
- Demonstrate and promote integrity, respect, and teamwork.
- Invite others to help you grow through living authentically with nothing to prove, lose or hide.
- Evidence humility by actively receiving teaching and mentoring.
Primary Role Expectations
- Source new sales through inbound lead follow-up and outbound cold calls and emails.
- Provide customers with quotes and pricing.
- Close sales and achieve goals.
- Work directly with customers to understand their needs and expectations.
- Ability to handle several accounts simultaneously.
- Maintain and expand your database of prospects.
- Learn and use enterprise resource planning (ERP) system, CRM system (Hubspot), and estimating software (Smart Build).
- Manage your accounts, collecting receivables within 30 days of project completion.
- Work as a team player by assisting the whole sales department as needed.
- Assist as needed with training incoming customer service and sales representatives.
• Be available during normal Hixwood business hours. • Occasional travel to customer sites.
- Be an ambassador for Hixwood by actively participating in local, regional, and national trade shows, and other industry events.
- Provide all customer feedback to the Sales Development Manager.
- Other duties as assigned.