What are the responsibilities and job description for the Associate position at Hive Fit Club?
Company Description
Hive Fit Club is Scottsdale’s leading fitness and wellness destination, offering a state-of-the-art facility with top-tier fitness equipment and expert trainers. Our services extend beyond physical fitness to include advanced recovery and holistic wellness solutions such as cryotherapy, IV nutrition, red light therapy, hyperbaric oxygen, and more. Honeyglow Wellness, our in-house wellness center, provides innovative therapies such as PEMF therapy, hormone replacement, and body composition analysis. In addition to individual fitness journeys, we prioritize fostering a welcoming community with amenities like a smoothie and coffee bar, shared workspaces, and events designed to inspire and connect. With tailored membership options, Hive Fit Club is committed to empowering members to achieve their optimal health and well-being.
Role Description
This is a part-time, on-site Associate role located in Scottsdale, AZ. As an Associate at Hive Fit Club, you will support facility operations, provide excellent customer service, and assist members with their needs. Responsibilities include welcoming guests, maintaining facility cleanliness, managing equipment, providing information about services and memberships, and promoting a positive and inclusive environment. You will also support events, ensure smooth operations of wellness services, and work collaboratively with the team.
Qualifications
Hive Fit Club is Scottsdale’s leading fitness and wellness destination, offering a state-of-the-art facility with top-tier fitness equipment and expert trainers. Our services extend beyond physical fitness to include advanced recovery and holistic wellness solutions such as cryotherapy, IV nutrition, red light therapy, hyperbaric oxygen, and more. Honeyglow Wellness, our in-house wellness center, provides innovative therapies such as PEMF therapy, hormone replacement, and body composition analysis. In addition to individual fitness journeys, we prioritize fostering a welcoming community with amenities like a smoothie and coffee bar, shared workspaces, and events designed to inspire and connect. With tailored membership options, Hive Fit Club is committed to empowering members to achieve their optimal health and well-being.
Role Description
This is a part-time, on-site Associate role located in Scottsdale, AZ. As an Associate at Hive Fit Club, you will support facility operations, provide excellent customer service, and assist members with their needs. Responsibilities include welcoming guests, maintaining facility cleanliness, managing equipment, providing information about services and memberships, and promoting a positive and inclusive environment. You will also support events, ensure smooth operations of wellness services, and work collaboratively with the team.
Qualifications
- Strong interpersonal and customer service skills, with the ability to engage and communicate effectively with members and team members
- Basic knowledge of fitness equipment and wellness services, or willingness to learn
- Organizational and time management skills, with attention to detail in maintaining cleanliness and schedules
- Ability to work collaboratively within a team and independently when needed
- Flexibility to work varied shifts, including mornings, evenings, and weekends
- Experience or interest in fitness, recovery, or wellness industries is a plus
- High school diploma or equivalent; prior customer-facing or hospitality experience is an advantage