Administrative Assistant

Administrative Assistant

Schedule: Monday–Friday, 7:30 a.m.–4:00 p.m. Additional hours, including evenings and weekends, may be required during declared major storm restoration events.

Position Overview

HiveCo has a contract opportunity with our client in Pikeville, Kentucky for an Administrative Assistant to support the business group with daily administrative tasks, meter inventory, reporting, and customer inquiries. This position follows established procedures and works closely with team members to maintain accurate records and support department operations.

Key Responsibilities

• Perform routine administrative duties under direct supervision and in accordance with established procedures.
• Prepare documents, reports, spreadsheets, and other materials to support the department.
• Maintain accurate files, records, and calendars.
• Assist with meter inventory and provide administrative support for Meter Services.
• Create and distribute reports using department systems and Microsoft Office.
• Use MACSS, Emerge, MRDM, Outlook, Excel, Word, PowerPoint, and other department software as needed.
• Answer customer questions and refer inquiries to the appropriate team members when needed.
• Communicate effectively with coworkers, employees, and customers.
• Assist team members with assignments to maintain department productivity.
• Identify routine issues, apply problem-solving skills, and seek guidance when needed.

Required Qualifications

• High school diploma or GED.
• At least one year of administrative work experience.
• Demonstrated computer proficiency, including Microsoft Office applications.
• Strong organizational skills and the ability to maintain accurate data and records.
• Effective verbal and written communication skills.
• Good analytical and problem-solving skills.
• Ability to follow written and verbal instructions and work productively with others.
• Customer-focused approach with sensitivity to the needs of others.
• Availability to work additional hours, including evenings and weekends, during major storm restoration events.

Pay: From $18.00 per hour

Expected hours: 40.0 per week

Education:

• High school or equivalent (Required)

Experience:

• administrative support: 1 year (Required)
• Microsoft Office: 3 years (Required)

Work Location: In person