What are the responsibilities and job description for the Staffing Account Manager position at Hitek Staffing?
Job Details
Overview:
We are seeking a customer-focused Staffing Account Manager to manage and grow existing client relationships while ensuring successful delivery of staffing services. The Account Manager will serve as the primary point of contact for clients, partnering closely with recruiting and delivery teams to meet workforce needs and drive account expansion.
Key Responsibilities:
Manage day-to-day relationships with assigned staffing clients
Serve as the primary point of contact for hiring managers, HR, and procurement teams
Gather and understand client staffing requirements and workforce needs
Coordinate with recruiting teams to ensure timely delivery of qualified candidates
Manage job requisitions, candidate submissions, interviews, and placements
Monitor consultant performance, client satisfaction, and assignment extensions
Identify opportunities to expand accounts through additional roles or services
Support contract renewals, rate negotiations, and issue resolution
Ensure compliance with client, contractual, and company policies
Track account activity, metrics, and performance using CRM and ATS systems