What are the responsibilities and job description for the Field Service Technician Class C position at Hitachi Energy?
The Opportunity
Join Hitachi Energy's field service team, where you'll support transformer technology and grid reliability across the power industry. Working within our growing US Services HUB, you'll solve technical challenges in electrical substations nationwide while building strong customer relationships. As an apprentice, you will work closely with experienced senior technicians, gaining hands-on training and real-world exposure to transformer service, maintenance, and diagnostic work. Your work will include specialized technologies like vacuum oil processing and equipment diagnostics while learning best practices in safety, quality, and customer engagement.
This role is military friendly and well suited for Veterans, transitioning service members, and individuals with military technical experience. Skills gained through military occupations such as electrical systems, power generation, mechanical maintenance, or equipment repair translate well to this position. Hitachi Energy values the discipline, teamwork, and safety mindset developed through military service.
With up to 85% travel, you'll work in diverse environments and develop expertise across various technical challenges under the guidance of seasoned field professionals. This role offers solid growth opportunities in an expanding business area and is designed to build a strong foundation for long-term career advancement within Field Service.
How You'll Make an Impact
Execute precision mechanical work in high-voltage electrical substations across diverse geographical regions under the guidance of senior technicians
Work side-by-side with experienced Field Service Technicians to learn transformer maintenance, service procedures, and troubleshooting techniques
Apply technical, mechanical, or military-acquired skills to real-world field service applications
Conduct equipment inspections and diagnostic assessments to support preventive maintenance efforts
Assist in servicing and repairing transformer systems using established processes and tools
Learn to analyze technical data and apply findings to critical customer challenges
Operate Vacuum Oil Processors (VOPs) and oil handling equipment with training and oversight
Maintain accurate processing logs and support transformer testing activities
Utilize digital tools and software platforms for documentation and site reporting
Collaborate with engineering teams, senior field staff, and customers to support maintenance strategies
Ensure compliance with all applicable safety, environmental, and internal procedures
Your Background
High School Diploma/GED plus 2 years of professional work experience in technical or mechanical fields. Relevant military training or experience is considered equivalent and strongly encouraged
Valid driver's license with clean driving record and ability to travel up to 85% nationwide
Physical capability to lift 50 lbs., climb ladders, and perform demanding tasks for extended periods
Comfort working outdoors in all weather conditions for up to 12 hours daily
Class A CDL preferred for operating specialized service vehicles
Welding certification or experience preferred for enhanced field capabilities
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
More about us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical, and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
Health Care: Medical, dental, vision, and related coverage
Financial Wellbeing: Employer-sponsored 401(k) program with generous company match and contribution, life and AD&D insurance, disability insurance
Family Care: Legal, pet, auto, home, and identity protection services, special needs support, and adoption assistance
Work Life: Enhanced leave programs including vacation, holidays, family leave, military service leave, and other protected time off
Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement, and on-demand learning platforms
Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic.