Maintenance Service Technician I

Location: (HPES) MCR - Mayo Clinic, Rochester, MN Job ID: R0114200 Date Posted: 2025-12-02 Company Name: HITACHI AMERICA, LTD. Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No Job Description: Maintenance Service Technician I Company: Hitachi Particle Engineering and Service Inc. Division: Service and Maintenance Organization Location: Rochester, MN Status: 3-6 month temp to perm Shifts: 12 hour shifts (24 hour coverage) The Company Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the business structure of “Digital Systems & Services” - supporting our customers’ digital transformation; “Green Energy & Mobility” - contributing to a decarbonized society through energy and railway systems, and “Connective Industries” - connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company’s consolidated revenues for fiscal year 2022 (ended March 31, 2023) totaled 10,881.1 billion yen, with 696 consolidated subsidiaries and approximately 320,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com. Summary Hitachi Particle Engineering and Service Inc. (HPES) is looking for an experienced Maintenance and Service Technician to provide service and maintenance for the Proton Beam Therapy System, which is used for treating cancer patients at Mayo Clinic, and the associated support systems as assigned. The Service Technician will be responsible for preventative, corrective maintenance, and troubleshooting. The Technician will work as part of the team to ensure compliance of technical and mechanical programs such as; worker safety, spare parts program, tool management, equipment tagging, facility procedure compliance, administrative procedure compliance, office equipment and systems by following all necessary procedures, protocols and guidelines. Responsibilities Monitor and positively affect operational performance to improve Up Time for site PBT systems Work in compliance with all regulatory standards including EH&S, GMP, FDA, OSHA Radiation Safety, applicable laws, and internal policies and interpretations of the above as required Incorporate new technology, products and processes into daily operations Interface with customers to ensure maximum customer satisfaction Respond to calls for service support within a reasonable amount of time Schedule work and manage spare parts and tool usage to minimize costs and maximize effectiveness Train entry to junior-level technicians Complete and submit work orders in a timely fashion and include all relevant details Complete and submit all timecards and service reports in a timely fashion and include all relevant details Qualifications A.S. or equivalent experience is preferred Experience working as a Service Technician at radiation or/and hospital environment is a plus Technically skilled with proven ability to troubleshoot problems, solve abstract issues, and interpret policies and procedures Ability to: Read and correctly interpret various engineering documents (schematics, wiring, piping diagrams, etc.) Use standard electrical test and measurement instruments (Oscilloscope, etc.) Safely work in regions of high-voltage Safely lift up to 70 pounds repeatedly Work on elevated area with safety harnesses Work independently or as part of a cross-functional team o Maintain focus and work with precision over extended periods Proficiency in Microsoft Office Suite (especially Excel) Self-motivated and have strong sense of responsibility Develop and improve procedures Be flexible to cover rotating shifts and availability to work overtime as needed. Veterans are encouraged to apply EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities Our Values We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa – Harmony, Trust, Respect Makoto – Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin – Pioneering Spirit, Challenge Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to accommodation@hal.hitachi.com. Queries other than accommodation requests will not be responded to. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.