Senior Technical Delivery Manager- Security

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 10,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For" list for the 12th consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

What will you be doing?

The GSC Sr. Technical Delivery Manager is a key player as part of both client facing and internal teams to develop and deliver large, complex security transformation projects This role is responsible for managing customer expectations, project delivery, the operational excellence, the health of the program, and ensuring the value of the program. Oversight of security consulting, vendor and client resources during delivery phases of projects. Developing communication strategies to ensure stakeholder understanding of timelines, scope, risks and achievement of engagement objectives.

RESPONSIBILITIES:

• Project Delivery - Sr. Technical Delivery Managers will oversee multiple engagements and/or workstreams of large-scale security programs. They manage senior and CISO level client relationships, security program governance, end-to-end delivery and financial management.
• Contract Management - When applicable, participate in SOW reviews during security solutioning phase. Ensure all contract deliverables are met within the timelines specified in the Statement of Work.
• Customer Liaison - Responsible for client engagement as the primary point of contact for the client during project execution. This includes identification of follow-on security project opportunities and engaging Sales Executives and SMEs for scoping and solution development.
• Define/Ensure project success - Collaborate with the client to define project success criteria and clearly communicate those goals to the team. Review progress toward those goals on a regular basis by determining specific metrics that the team should gather and report. Hold teams accountable for achieving goals.
• Quality Assurance - Review project deliverables, written presentations and executive summaries for quality, accuracy, and professional appearance prior to releasing to client.
• Risk Management - Ensure that project risks are identified, tracked, and communicated with the client on a regular basis. Where possible, implement mitigation strategies. Escalate risks to leadership as appropriate if there are indications that targets will not be reached. Coordinate dependencies and assess risks across multi-team engagements (if applicable).
• Team Liaison - Serve as a liaison between the security delivery team and support teams. Remove roadblocks for the team as needed.

Travel - Occasional travel for customer or team meetings may be required.

QUALIFICATIONS:

• Minimum of 5 years of Security Technology Delivery experience with leading firms.
• Understanding of various security tools and deployment methodology across IAM, Endpoint, Network Segmentation, Network Security and Cyber Resilience.
• 10 years of business experience delivering large security technical solutions.
• Demonstrated ability helping teams achieve delivery outcomes and quantifiably improve delivery metrics.
• Understanding of project management practices and program governance.
• Demonstrated experience working with geographically (and potentially globally) dispersed teams.
• Bachelors, Masters or MBA degree preferred.
• PMP or ITIL certifications preferred.
• Proven track record of working with security subject matter experts, consultants, professional services, IT/Security operations, and others over the program lifecycle.

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The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Locations Include: MO, IL, CA, NJ and others will be considered.