App/Cloud Support Manager

App/Cloud Support Manager (Accenture LLP; Houston, TX): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Houston, TX, and the job duties are as follows:

• Provide seamless application stability and uninterrupted support across all domains and platform.
• Manage project execution to ensure adherence to budget, schedule, and scope.
• Develop or update project plans for information technology projects, including project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
• Maintain applications and deliverables according to SLAs and work across the Service Delivery Lifecycle on engineering solutions for new system rollouts, major/minor enhancements, and/or ongoing maintenance of existing applications.
• Identify and assess complex problems that require in-depth evaluation of variable factors, and create solutions for implementation by the team and fix security vulnerabilities on applications and platforms as required by service level agreements and guidelines.
• Conduct project and issue management (including status reporting, issue reporting, and ETC/budget reporting) for assigned scope of work and make decisions that impact the team through regular consultation with senior management.
• Supervise a team to gather and translate user/system requirements into design specifications as well as serve as a backup Scrum as required to achieve deliverables.

BASIC QUALIFICATIONS:

Must have a bachelor's degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.

Must have 3 years of experience in each of the following:

• Performing analysis of functional requirements document;
• Creating technical design documents;
• Manage Public, Private, Hybrid, Converged and Hyper-converged Cloud platforms;
• Server, storage and backup administration in On-premise and Cloud infrastructure;
• Continuous Integration and Continuous Delivery (CI/CD) practices;
• Coding and deploying the infrastructure resources using DevOps technologies;
• Infrastructure as Code and Scripting;
• Designing and implementing Immutable backup and disaster recovery solutions; and
• Managing onshore and offshore delivery teams supporting critical applications in 24X7 environments.

Must have willingness and ability to travel domestically approximately 40% of the time to meet client needs.

To apply, please click the 'APPLY' button.

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