What are the responsibilities and job description for the Account Executive position at HireWorks, LLC?
The Account Executive role involves strategic planning, client relationship management, and collaboration with cross-functional teams to ensure the delivery of high-quality services. The successful AE is fast-paced and knows how to create long-term, trusting relationships with our clientele. The Account Executive’s role is to oversee a portfolio of assigned customers, develop new business from existing customers, and actively seek new sales opportunities.
This position reports to the Vice President of the Division.
Role and responsibilities include:
- Client Relationship Management:
- Serve as the main point of contact for key client accounts.
- Build and maintain strong, long-term relationships with clients.
- Directs, coordinates and oversees day-to-day activities of client projects in progress
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Estimate date of delivery to customer, based on knowledge of manufacturers’ production and delivery schedules
- Team Collaboration:
- Work closely with internal teams, including sales, marketing, and project management, to ensure coordinated efforts.
- Provide direction and support to account teams to achieve client satisfaction.
- Revenue Growth:
- Identify opportunities for account growth and upselling services.
- Contract Negotiation and Management:
- Lead negotiations for contracts and agreements, ensuring favorable terms for both parties.
- Problem Resolution:
- Address and resolve client issues in a timely and effective manner.
- Act as a liaison between clients and internal teams to ensure smooth communication.
- Performance Analysis:
- Analyze key performance indicators (KPIs) and metrics to assess account performance.
- Prepare regular reports for clients and internal stakeholders.
- Internal Collaboration
- Attends all sales/staff meetings, company meetings, and training seminars as may be required.
- Works primarily from the Showroom when not out in the market. Work from home is permitted at the discretion of division leadership.
Requirements:
- Bachelor's degree in Business, Marketing, or a related field; or one to two years related experience and/or training; or equivalent combination of education and experience
- Proven experience in a relationship-building role.
- Strong understanding of industry trends and market dynamics.
- Exceptional communication and interpersonal skills.
- Strategic thinking and problem-solving ability.
- Demonstrated leadership and team management experience.
- Proficient in using CRM software and project management tools.
- Thrive in a fast-paced work environment
- Competitive Benefits/Salary
- Incredible Working Showroom
Salary : $60,000 - $80,000