Human Resources Program Manager

As a People Experience Manager (FTC), you will play a pivotal role in shaping the day-to-day experiences of our colleagues across the globe. This is an exciting opportunity to contribute directly to the organization’s culture, ensuring that our people feel valued, supported, and empowered to do their best work. In this role, you will partner closely with leaders and teams across multiple regions, acting as a champion for our values and a catalyst for positive change.

You will help drive initiatives that foster engagement, inclusion, and well-being, ensuring that we embed a consistent approach to positive culture and investment of our values and centre people in everything that we do.

As a key member of the team that powers the firm’s culture, you will help elevate the experience of every colleague, every day. Beyond designing, developing, and delivering flagship global programs, you will help drive innovation, creating and piloting new initiatives that regional teams can adopt and tailor to their needs.

This is a unique chance to join a passionate, high-impact team at the heart of the global organization. You will gain exposure to senior leaders, work on high-profile strategic projects, and develop your expertise in people experience and organizational culture.

Key Responsibilities:

• Initiate, scope, and deliver a portfolio of People Experience (PE) projects and programmes (including but not limited to activities that support wellbeing, colleague engagement and the future of work) demonstrating strong ownership mentality and proactivity from conception through execution, while collaborating with cross-functional teams.
• Project manage the People Experience strategic action plan as part of the People Experience Strategy, providing robust oversight and coordination across multiple stakeholders. Ensure actions with multiple dependencies remain on track, proactively escalate risks and barriers, and drive accountability through regular monitoring, reporting, and stakeholder engagement.
• Support strategic communications and engagement plans for key PE initiatives, tailoring messaging style and approach to different levels of seniority and diverse audiences to achieve maximum impact.
• Continue embedding the flagship learning and development program on culture, driving growth and engagement of the community of Culture Champions.
• Support global colleague group initiatives, building capabilities, and providing community management where appropriate.
• Operationalize and continuously improve back-end systems and processes that underpin the People Experience function.
• Lead the redesign and ongoing management of internal communication pages, ensuring colleagues have easily accessible, up-to-date information about People Experience programs, initiatives, offerings and opportunities.
• Embed the People Experience philosophy into firm-wide people processes, including performance management and feedback. Ensure all related procedures and communications reflect core values, foster positive colleague experiences and drive continuous improvement in engagement and culture.
• Own and update People Experience inputs for requests for proposals (RFPs) and provide commercial advice to support business development as required.
• Create and implement toolkits, presentations, and surveys to enhance colleague engagement and drive broad participation in PE programs.
• Develop and track KPIs for all PE initiatives, ensuring rigorous monitoring, measurement, and continuous improvement of project outcomes and colleague experiences.
• Partner proactively with regional teams, providing actionable advice and insights, and translating people experience, leadership, and culture concepts into clear recommendations and activities that drive results.
• Carry out other tasks as directed by the Line Manager to ensure effective delivery and development of the People Experience function.