What are the responsibilities and job description for the Product Assistant position at HIRESIGMA?
What You’ll Do:
- Assist with technical kit preparation, packing, shipping, and logistics coordination.
- Perform product testing and verification before shipment.
- Maintain organized inventory and support stock tracking efforts.
- Coordinate customer meetings, demonstrations, and product discussions.
- Support sales and technical teams with documentation and database updates.
- Utilize Monday.com and CRM/database systems to track activities and customer information.
- Expand into software troubleshooting, training support, and customer demonstrations as product knowledge grows.
Experience You’ll Need:
- Mechanical aptitude and comfort working with tools and equipment.
- Strong organizational and communication skills.
- Basic computer proficiency and experience with CRM/database systems.
- Ability to lift 50 lbs and work in a warehouse/shop environment.
- Strong customer interaction and problem-solving skills.
- Willingness to travel as needed.