What are the responsibilities and job description for the Technical Consultant position at HireRight?
About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
The Technical Consultant will work closely with internal and external teams to implement Technical aspects of our solutions, particularly where our solutions are integrated with partner systems such as HRMS and Applicant Tracking Systems (ATS). In addition to defining technical requirements, will perform in-depth business needs assessments, implement the solution, troubleshoot and offer support.
This is a hybrid role (3 days onsite) in one of our US office locations: Nashville, TN or Tulsa, OK.
Responsibilities
- Work closely with Clients and System Integrators to ensure on-time delivery of Integrated Solutions
- Serve as Technical resource for identifying issues and tracking path to closure
- Work with Sr. Members of team to quickly identify and resolve potential roadblocks
- Collaborate with Partners, Product Management and Development teams to efficiently onboard new customers
- Partner with internal/external Project Management to meet deliverables
- Perform technical discovery supporting Sales Engineers, Account Management and Sales Teams
- Provide Consultation, Implementation, and Maintenance requests for New and Existing Customers
Qualifications
- High School diploma or GED required paired with industry experience
- Minimum five years’ experience in technical consulting or related positions
- Demonstrated record of managing multiple complex technology-related projects to a successful conclusion
- Experience with major applicant tracking systems (Workday, Oracle, etc.) a plus
- Proficient understanding and working knowledge of Internet development technologies: SOAP, REST, SQL, etc.
- Working and applied knowledge of XML structure, testing, and troubleshooting
- Basic knowledge of server and networking infrastructure
- Solid understanding of Integrations and supporting technologies
- Technical Project Management
What do we offer
HireRight offers a competitive benefit package which includes:
- Medical
- Dental
- Vision
- Paid Life/AD&D Insurance
- Voluntary Life Insurance
- Short & Long Term Disability
- Flexible Spending Accounts
- 401K
- Generous Vacation and Sick Program
- 10 Paid Holidays
- Education Assistance Program
- Business Casual Attire
- Generous Referral Program
- Employee Discounts and Rewards
- And much more!
- All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
HireRight, LLC is an Equal Opportunity EmployerMinorities / Females / Veterans / DisabilitiesHireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement feeThis job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.