Assistant Branch Manager

About the Role

HireQuest NW is seeking a high-performance Branch Manager or Assistant Branch Manager to lead and grow our Bellingham office.

This is not an order-taking position.

This role is for a sales-driven leader who wants to build something, drive revenue, and increase profitability in an established market with real upside.

If you’re motivated by performance, growth, and income tied to results, this is your opportunity.

Key Responsibilities

Business Development & Sales

• Prospect and open new client accounts
• Build long-term relationships with contractors and local businesses
• Conduct in-person visits, calls, and follow-ups
• Grow revenue through consistent sales activity
• Own and manage a sales pipeline

Branch Operations

• Oversee daily branch operations
• Ensure job fulfillment and client satisfaction
• Manage scheduling and workforce coordination
• Maintain compliance and safety standards
• Drive margin and profitability performance

Leadership & Culture

• Lead from the front — not from behind a desk
• Coach and develop internal team members
• Hold team accountable to goals and standards
• Create urgency, professionalism, and performance energy in the branch

What We’re Looking For

• 2 years in staffing, B2B sales, or service-based business development preferred
• Proven ability to generate revenue and build client relationships
• Strong communication and follow-through
• Comfortable working in a performance-driven environment
• Motivated by commission and growth opportunity
• Self-starter who thrives with autonomy

Compensation & Growth

• Competitive base salary
• Performance-based bonus structure
• Income tied to branch growth and profitability
• Advancement opportunities within the organization

Top performers have strong earning potential with no artificial ceiling.

Who This Is For

You may be a fit if you’ve thought:

• “I could run this better.”
• “I want my income tied to my performance.”
• “I want ownership energy without owning the company.”

Basic Job Description

Responsibilities:

• Direct branch operations at the discretion of or in the absence of the Branch Manager
  
• Supervise and direct Staffing Specialists’ workflow and assignments
  
• Build relationships and provide effective and
  timely
  solutions to clients through exceptional customer service
• Partner and communicate with the Branch Manager for quality recruitment and placement to our clients
  
• Conduct job site evaluations for safety
  
• Implement sales and marketing strategies


• 
  Participate
  in networking, community organizations, and events
• Upon assignment, meet sales quotas though selling activities including face-to-face cold calling, professional presentations, telephone communication, and written correspondence
  
• Follow-up regularly on any changes in client needs or to
  determine
  why previous clients are no longer active clients, initiating reactivation when appropriate
• Ensure all financial performance goals are met and striving to meet the goals


• 
  Maintain
  company standards and policies within our branch
• Other duties as assigned

Operations:

• Screen 15 new Field Team Members (FTMs) per week as a branch
  
• Work with various VMS systems surrounding recruitment on a national account level
  
• Ensure that walk-in
  applicants
  complete applications, setting up credentials for onboarding
• Make copies of identifications and social documents, scanning applications and employee paperwork/certifications for I-9 employment eligibility verification
  
• Send out agreements and rate forms to be signed and returned by the client
  
• Dispatch FTMs daily
  
• Cancel jobs or replace FTMs as needed
  
• Arrange transportation for non-drivers as needed
  
• Ensure that flaggers are equipped with proper signage if requested
  
• Mitigate any issues with FTMs
  
• Perform daily and weekly pay outs for FTMs


• 
  Submit
  all billing/invoicing for the branch by close of business on Tuesdays
• Ensure that certified payroll is completed each week
  
• Conduct accounts receivable collection calls


• 
  Submit
  billing adjustments to Manager for approval when necessary
• Oversee complete profit and loss, budgeting, and reporting


• 
  Maintain
  office supply inventory, requesting restocking as needed
• Create a culture of safety by conducting site visits and meeting with customers and FTMs
  
• Proactively contribute to a safer workplace for the team
  
• Seek ways to streamline processes for operational efficiency and excellence
  
• Provide support to the branch manager in overseeing daily operations and resolving any
  issue
  that arise.

Requirements:

Minimum Qualifications

• 
  Previous
  customer service, operations and/or leadership experience in a professional/corporate environment
• Ability to work a varied schedule with extended hours, evenings,
  weekends
  and holidays
• Valid driver license free from repetitive or serious violations
  
• Reliable transportation with the ability to travel locally, and proof of auto insurance
  required
  
• Exceptional customer service and communication skills
  
• Strong leadership and problem-solving skills
  
• Working knowledge of Microsoft Office products and the Internet
  
• Effective verbal and written communication skills

Preferred Qualifications:

• 2 years selling experience, preferably in outside business-to-business, service or staffing industry
  
• Proven ability to sell in a highly competitive market and meet deadlines
  
• Knowledge of the Staffing Industry preferred but not
  required
  
• Ability to develop a sales territory as assigned

Education/Experience

• High School Diploma/GED; College Degree preferred
  
• 2 years of general work experience
  
• 1 year(s) of professional experience working in sales and customer service
  
• 1 year(s) of supervisory experience
  
• Prior experience in staffing is a plus
  
• Clean background and drug screen
  
• Reliable transportation, with a clean driving record
  
• Able to work weekends when needed

Skills:

• Effective and excellent verbal, written, and interpersonal communication skills
  
• Excel in the listening process of attentiveness and reflection
  
• Able to work with all levels of employees and management
  
• Exceptional organizational and time management skills
  
• Strong attention to detail and awareness of internal and external customer needs
  
• Able to execute, prioritize work, and meet scheduled deadlines while handling multiple tasks
  
• Able to function as a team player, as well as independently
  
• Able to
  maintain
  composure in highly stressful or adverse situations
• Able to drive processes, improve operational performance, and achieve results
  
• Able to effectively interact and build relationships with a diverse employee population

Environmental Conditions and Physical Demands:

• Non-confined office-type setting, and is free to move about at will. The position includes driving a vehicle, which entails exposure to outdoor weather elements and moving mechanical parts


• 
  In the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color, and peripheral vision, depth perception, and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching.
• May
  operate
  any or all of the following: telephone, cell phone, copy and fax machines, adding machine (calculator), scanner and image systems, scanning equipment, laptop computer, personal computer, tablet, printers, or other equipment as directed.
• The work environment characteristics described here are representative of
  those an
  employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.