Field Service Engineer – Northeast

Position Overview

States of residence include Pennsylvania or Ohio

We are seeking a highly motivated Field Service Engineer to support the installation, maintenance, troubleshooting, and repair of advanced radiation detection and nuclear measurement systems. This role requires a self-driven technical professional who can work independently in customer environments while delivering exceptional service and support.

Key Responsibilities

• Perform on-site installation, configuration, calibration, and testing of complex radiation detection and measurement systems.
• Troubleshoot hardware, software, and system-level issues to identify root causes and implement corrective actions.
• Collaborate with technical support and engineering teams to resolve advanced system faults and improve performance.
• Provide customer training and operational familiarization on installed equipment and software applications.
• Document all service activities, repairs, and field findings through detailed service reports and logs.
• Maintain a professional customer-facing presence and ensure a positive client experience during all engagements.
• Support in-house equipment troubleshooting and repair activities as needed.
• Provide remote technical assistance via phone and email.
  
  

Qualifications & Requirements

• Strong technical aptitude with a background in electronics, mechanical systems, physics, nuclear technology, or related scientific disciplines.
• Excellent troubleshooting and analytical problem-solving skills.
• Strong written and verbal communication abilities.
• Highly organized with solid computer and reporting skills.
• Self-motivated and capable of working independently or collaboratively within a team environment.
• Ability to follow and adhere to all safety procedures and protocols.
• Ability to lift and transport equipment weighing 50 pounds.
• Willingness to travel regionally up to 70%.
• Valid driver’s license required.
  
  

Preferred Experience

• Experience working with radiation detection instrumentation and spectroscopy systems.
• Familiarity with gamma spectroscopy, alpha/beta counting systems, and radiation monitoring equipment.
• Understanding of nuclear physics and radiation detection principles.
• Experience with technical software platforms, reporting tools, and database systems.
• Knowledge of SQL databases, reporting software, or data management tools is a plus.
• Ability to troubleshoot complex systems down to the modular or component level.
• Prior military nuclear power program experience is highly desirable.
  
  

Education & Experience

• Associate’s or Bachelor’s degree in Electronics, Nuclear Engineering, Physics, or a related technical field preferred.
• Equivalent technical training and hands-on field experience will also be considered.
• 1–3 years of experience in a technical field service, maintenance, or customer support role preferred.
• Strong customer service background with experience supporting technical systems and equipment.