What are the responsibilities and job description for the Communications Director position at hireneXus?
Private Equity–Backed Field Services Company
We're partnering with a growing, private equity–backed field services organization to find their next Communications Director. This is a newly elevated, senior-level role for someone who wants to build an enterprise internal communications function from the ground up — not just execute someone else's playbook.
About The Role
This company operates at scale across the country, with a large, distributed workforce spanning multiple functions, geographies, and levels. As Communications Director, you'll set the vision, governance, and enterprise approach for internal communications and employee engagement — translating company strategy and business priorities into clear, compelling messaging that reaches every corner of the organization.
You'll serve as a trusted advisor to executive leadership, guiding senior stakeholders through sensitive and highly visible initiatives, and ensuring communication that informs, inspires, and unites employees around shared goals.
What You'll Do
We're partnering with a growing, private equity–backed field services organization to find their next Communications Director. This is a newly elevated, senior-level role for someone who wants to build an enterprise internal communications function from the ground up — not just execute someone else's playbook.
About The Role
This company operates at scale across the country, with a large, distributed workforce spanning multiple functions, geographies, and levels. As Communications Director, you'll set the vision, governance, and enterprise approach for internal communications and employee engagement — translating company strategy and business priorities into clear, compelling messaging that reaches every corner of the organization.
You'll serve as a trusted advisor to executive leadership, guiding senior stakeholders through sensitive and highly visible initiatives, and ensuring communication that informs, inspires, and unites employees around shared goals.
What You'll Do
- Own the enterprise internal communications strategy, operating model, and annual communications priorities in alignment with business objectives
- Direct the internal editorial calendar to ensure timely, consistent communication across audiences and platforms
- Lead the development of executive messaging platforms and provide strategic counsel to senior leaders for company-wide announcements, town halls, and change initiatives
- Oversee enterprise change communications plans — stakeholder alignment, message architecture, leader toolkits, and adoption support
- Partner with HR to drive initiatives that celebrate employee contributions and foster a culture of inclusion and recognition
- Sponsor programs that bring company values to life through storytelling, events, employee spotlights, and advocacy campaigns
- Establish and evolve two-way communication practices — town halls, AMAs, pulse surveys, and listening channels that inform leadership decisions
- Launch and manage multimedia channels, including internal podcasts, video, and newsletters
- Direct communication platforms (intranet, Teams, SharePoint, etc.) and drive innovation in content delivery and engagement tracking
- Lead and develop a communications team, and manage external partners, agencies, and vendors as needed
- Define and monitor engagement metrics and reporting to measure reach, sentiment, and effectiveness
- Build an internal influencer program that empowers employees as storytellers and cultural champions
- Serve as a brand and messaging steward, ensuring consistency and clarity across all internal channels
- 10 years of progressive experience in corporate, internal, employee, executive, or change communications — preferably in a B2B or enterprise setting
- Bachelor's degree in Communications, Public Relations, Journalism, or related field; Master's degree a plus
- Proven experience advising executives and influencing senior stakeholders on high-impact internal communications programs
- Track record leading enterprise communications programs and establishing governance across a large organization
- Experience managing digital content platforms and internal media (podcasting, video series)
- Strong understanding of employee engagement, organizational culture, and change management principles
- Experience leading or managing communications professionals, agencies, vendors, and budgets
- Exceptional writing, editing, and storytelling skills across multiple formats and tones
- Comfort managing complex, high-visibility projects in a fast-paced, ambiguous environment
- Experience in field services, or a related service industry is a plus