What are the responsibilities and job description for the Mechanic Telephone Customer Service Representative position at Hired In Michigan Community Empowerment?
Job Description
Former Mechanics Wanted
We are hiring an experienced automotive or truck mechanic to provide technical support to dealership mechanics over the phone. This role is ideal for a former mechanic who wants to move out of the shop but still use their repair knowledge every day.
Responsibilities
Answer calls from dealership mechanics and service technicians.
Provide step-by-step repair and diagnostic guidance over the phone.
Help troubleshoot automotive or truck mechanical, electrical, and drivability issues.
Review repair manuals, service bulletins, wiring diagrams, and technical information.
Document calls, recommendations, and repair solutions.
Escalate complex issues when needed.
Requirements
Previous experience as an automotive, diesel, truck, or dealership mechanic.
Strong knowledge of vehicle diagnostics and repair procedures.
Ability to explain technical instructions clearly over the phone.
Good computer, documentation, and communication skills.
ASE Certification Or Dealership Experience Preferred.
Ideal Candidate
A former mechanic, diesel technician, shop foreman, or dealership technician who wants a cleaner, less physical role while still helping other mechanics fix vehicles.
Company Description
Hired In Michigan is a dedicated organization committed to strengthening Michigan’s workforce by bridging the gap between job seekers and employers in Metro Detroit. With over 25 years of experience, we work closely with local businesses across various industries to provide job seekers with valuable connections, resources, and opportunities to thrive in today’s competitive job market.
Visit Our Job Search Website: https://www.HiredInMichigan.com
Our services include career expos, training programs, resume assistance, and job placement support, empowering individuals to develop the skills and confidence needed to succeed. At Hired In Michigan, we’re not just connecting people with jobs—we’re building careers and supporting Michigan’s economic growth.
Hired In Michigan is a dedicated organization committed to strengthening Michigan’s workforce by bridging the gap between job seekers and employers in Metro Detroit. With over 25 years of experience, we work closely with local businesses across various industries to provide job seekers with valuable connections, resources, and opportunities to thrive in today’s competitive job market. Visit Our Job Search Website: https://www.HiredInMichigan.com Our services include career expos, training programs, resume assistance, and job placement support, empowering individuals to develop the skills and confidence needed to succeed. At Hired In Michigan, we’re not just connecting people with jobs—we’re building careers and supporting Michigan’s economic growth.
Former Mechanics Wanted
We are hiring an experienced automotive or truck mechanic to provide technical support to dealership mechanics over the phone. This role is ideal for a former mechanic who wants to move out of the shop but still use their repair knowledge every day.
Responsibilities
Answer calls from dealership mechanics and service technicians.
Provide step-by-step repair and diagnostic guidance over the phone.
Help troubleshoot automotive or truck mechanical, electrical, and drivability issues.
Review repair manuals, service bulletins, wiring diagrams, and technical information.
Document calls, recommendations, and repair solutions.
Escalate complex issues when needed.
Requirements
Previous experience as an automotive, diesel, truck, or dealership mechanic.
Strong knowledge of vehicle diagnostics and repair procedures.
Ability to explain technical instructions clearly over the phone.
Good computer, documentation, and communication skills.
ASE Certification Or Dealership Experience Preferred.
Ideal Candidate
A former mechanic, diesel technician, shop foreman, or dealership technician who wants a cleaner, less physical role while still helping other mechanics fix vehicles.
Company Description
Hired In Michigan is a dedicated organization committed to strengthening Michigan’s workforce by bridging the gap between job seekers and employers in Metro Detroit. With over 25 years of experience, we work closely with local businesses across various industries to provide job seekers with valuable connections, resources, and opportunities to thrive in today’s competitive job market.
Visit Our Job Search Website: https://www.HiredInMichigan.com
Our services include career expos, training programs, resume assistance, and job placement support, empowering individuals to develop the skills and confidence needed to succeed. At Hired In Michigan, we’re not just connecting people with jobs—we’re building careers and supporting Michigan’s economic growth.
Hired In Michigan is a dedicated organization committed to strengthening Michigan’s workforce by bridging the gap between job seekers and employers in Metro Detroit. With over 25 years of experience, we work closely with local businesses across various industries to provide job seekers with valuable connections, resources, and opportunities to thrive in today’s competitive job market. Visit Our Job Search Website: https://www.HiredInMichigan.com Our services include career expos, training programs, resume assistance, and job placement support, empowering individuals to develop the skills and confidence needed to succeed. At Hired In Michigan, we’re not just connecting people with jobs—we’re building careers and supporting Michigan’s economic growth.