What are the responsibilities and job description for the Retirement Services Support position at Hired by Matrix?
At-a-Glance:Are you ready to build your career by joining a global financial institution. If so, our client is hiring a Retirement Services Operations Support.Position Type:ContractOn-siteRequired:Bachelors degree or minimum 2 years financial industry experienceSkills required:Attention to detail Ability to multi-task and manage time effectivelyAbility to establish and maintain positive client relationshipsAbility to diagnose and solve problems creativelyAbility to recognize and diffuse potential issues and/or difficult interactionsExcellent communication (written and oral) and listening skillsDesire and ability to learn quickly and apply knowledge to various situationsSkills desired:Experience related to retirement products preferredCurrent or past Series 7 preferredBachelor degree preferredResponsibilities:Establish and maintain effective relationships in order to deliver world class service to clients.Handle incoming phone calls from financial advisors and branch employees related to Retirement Services.Utilize various internal and external resources and tools to provide information and resolve issues.Follow established procedures to route processing requests to the appropriate processing teams and to escalate inquiries for further research.Meet team and department service goals as established by management.
Salary : $24