Technical Director

At-a-Glance:

Are you ready to build your career by joining a leading pest control service provide? If so, our client is hiring a Technical Director.

Position Type:

• Direct Hire
• On-Site
  
  
  

Required:

Candidate Profile:

• Extensive experience in pest control, including field operations and technical oversight.
• Deep knowledge of pest biology, behavior, control methods, and safety protocols.
• Ability to serve as a subject-matter expert for pest management protocols and ensure compliance with regulations and industry best practices.
• Strong communication and leadership skills, with a willingness to work hands-on in the field.
  
  
  

Initial Goals (90-120 Days):

• Launch the new technician training program.
• Certify trainers and finalize curriculum and standards.
• Establish a training calendar for the remainder of the year.
• Spend one full day with technicians at key client sites to build familiarity with accounts and staff.
  
  
  

Six-Month Goals:

• Complete a second round of quality control audits.
• Finalize and deliver the 30-hour virtual course.
• Review and approve all products for a master list across territories.
  
  
  

Responsibilities:

• Designing, implementing, and managing technician training programs that include weekly virtual sessions and monthly in-person classes, with a strong focus on certified education.
• Quarterly travel to branches outside New York, collaboration with field staff to resolve client issues, and direct engagement with sensitive accounts such as hospitals and audited food facilities.
  
  
  

Key Responsibilities:

• Develop and oversee a formal technician training program, including curriculum and standards.
• Conduct weekly virtual training sessions and monthly in-person classes, ensuring sessions carry certification credits whenever possible.
• Create and maintain a training calendar for all sessions.
• Design and deliver an internal 30-hour virtual course (bi-monthly).
• Designate and certify field trainers and supervisors.
• Accompany new hires during training and approve readiness before independent field work.
• Perform field audits and quality control checks, particularly for large or sensitive accounts.
• Maintain training records, credentials, and oversee licensing compliance.
• Review and approve products for team use, creating a master list by territory.
• Assist with client issue resolution, always involving a technician or service manager.
• Build strong relationships with major accounts and ensure proper pest control practices.
• Write IPM plans and review RFPs for technical accuracy.
• Provide technical oversight for sensitive clients, including hospitals and audited food facilities.
• Participate in evening services and travel as needed (travel expenses covered).
  
  
  

Get in Touch:

We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Vimal at 201-212-6430 to learn more.

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