What are the responsibilities and job description for the Customer Service Support position at Hired by Matrix, Inc?
At-a-Glance:
Are you ready to build your career by joining an international fire, HVAC and security equipment company. If so, our client is hiring a Customer Service Support.
Position Type:
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Bharat at (862) 658-6248 to learn more.
#HbM6349
Are you ready to build your career by joining an international fire, HVAC and security equipment company. If so, our client is hiring a Customer Service Support.
Position Type:
- Contract
- Onsite
- 2-5 years’ experience in professional setting.
- High school diploma.
- Excellent typing capabilities.
- Working knowledge of personal computer.
- Professional and courteous customer service.
- Ability to prioritize and multi-task.
- Ability to adapt to new systems and processes.
- Assist BSM, TBSM and CRC in administrative tasks.
- Process and confirm purchase orders and return authorizations in a timely manner.
- Communicate any required changes to purchase order.
- Pricing, part number, etc. to customer.
- Review purchase orders with special discounts for proper approval.
- Validate warranty and issue Return Authorizations.
- Act as a liaison and document and report shipment discrepancies.
- Promptly address customer requests for information.
- Assist in shipment receiving and returns.
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Bharat at (862) 658-6248 to learn more.
#HbM6349
Salary : $22