What are the responsibilities and job description for the Customer Service Material Logistics Inventory Specialist position at Hired by Matrix, Inc?
At-a-Glance:
Are you ready to build your career by joining a multi-national medtech company? If so, our client is hiring a Customer Service Material Logistics Inventory Specialist.
Position Type:
If you think you'd be a good match, submit your resume and reach out to Shivam at 862-390-7879 to learn more.
#HbM6349
Are you ready to build your career by joining a multi-national medtech company? If so, our client is hiring a Customer Service Material Logistics Inventory Specialist.
Position Type:
- Contract
- Remote - must reside in the greater Raleigh-Durham (RDU) area
- Associate’s Degree.
- BS in Supply Chain Logistics is preferred.
- Technical Skills: SAP, Microsoft Office.
- 5-8 years of successful experience in area of responsibility and successful demonstration of key responsibilities and knowledge as presented above.
- Ability to multi-task in a fast-paced environment.
- Decision making abilities.
- Managing consignment, trunk stock and tool inventory for CX Field organization.
- Assist the Field with spare part and tool & test inventories and provide reporting and analysis as it pertains to inventory management.
- Preparing and performing physical inventory activities annually as per accounting guidelines.
- Specific responsibilities included in inventory management activities:
- For all CSEs and other partners, this position provides inventory support services over the phone and online
- Support Customer Administration with the following:
- Resolution of service report errors
- Reversals for incorrect billings
- Serial number error escalations as related to the installed base
- Support Memphis Returns with the following:
- Resolve return processing errors/issues
- Proactively identify areas of improvement with end goal of reduced errors
- Research and follow-up with CSML for missing parts in Memphis
- Physical Inventory:
- Coordinate and schedule with Field Management
- Execute physical inventory activities with Field in a timely manner
- Reconciliation of inventory between SAP, CSE, and Calibration with minimal variance
- Work closely with and follow-up with CSEs and Management for escalations and material recounts
- Follow-up with any transactions that were in error for CSE during physical inventory count
- Error handling as it relates to inventory management:
- PO posting errors
- Tool order failures
- Reports and analysis as needed
If you think you'd be a good match, submit your resume and reach out to Shivam at 862-390-7879 to learn more.
#HbM6349
Salary : $32