Director of Operations at Simple Lawns

Simple Lawns & Landscape Design | Vancouver, WA

$100,000–$130,000 Base $50,000–$70,000 Performance Bonus | Profit Share Opportunity | $200K Earning Potential

About the Role

Simple Lawns & Landscape Design is looking for a Director of Operations to help lead the company through its next stage of growth. This is a high-impact leadership position responsible for driving operational performance, strengthening leadership alignment, building scalable systems, and turning company goals into measurable results.

You’ll serve as a key partner to the owner and leadership team—bringing structure, accountability, and operational discipline while helping build a company capable of scaling toward its long-term $100M vision.

The ideal candidate is strategic, decisive, highly accountable, and energized by a fast-paced, competitive, growth-oriented environment. You’ll combine strong people leadership with financial awareness, process improvement, and a relentless focus on quality, efficiency, profitability, and culture.

Landscaping experience is not required. We’re looking for a strong operator who knows how to lead people, improve businesses, and build systems that support sustainable growth.

Compensation & Schedule

• Base Salary: $100,000–$130,000 annually, based on experience

• Performance Bonus: Eligible after 6 months, with the opportunity to earn an additional $50,000–$70,000 annually

• Profit Share Opportunity

• Total Earning Potential: $150,000–$200,000

• Full-time, Monday–Friday

• This role typically averages approximately 50 hours per week

What You'll DoLeadership & Strategic Execution

• Partner closely with the owner as a strategic advisor and operational leader.

• Translate the company’s vision and goals into actionable plans, priorities, and measurable outcomes.

• Keep the leadership team aligned around company objectives, accountability, and execution.

• Drive a culture of ownership, accountability, continuous improvement, and high performance.

Operations & Performance

• Oversee day-to-day operations across teams and departments.

• Establish, monitor, and improve KPIs related to productivity, profitability, quality, and customer experience.

• Identify operational bottlenecks and implement solutions that improve efficiency and scalability.

• Build and improve systems, processes, workflows, and policies that allow the company to grow without sacrificing quality.

• Ensure teams have the tools, resources, training, and processes needed to perform at a high level.

Financial & Business Management

• Manage and monitor departmental and company-level financial performance.

• Partner with leadership on P&L management, forecasting, budgeting, and resource allocation.

• Align operational decisions with company financial goals.

• Identify opportunities to improve margins, reduce waste, control costs, and increase profitability.

People & Leadership Development

• Lead, coach, develop, and hold managers and team members accountable.

• Support hiring, onboarding, training, performance management, and leadership development.

• Develop future leaders and create clear paths for team growth.

• Help maintain a strong, positive, competitive, and values-driven company culture.

Sales, Marketing & Customer Experience

• Partner with sales and marketing leadership to support growth and revenue objectives.

• Identify opportunities to improve customer experience, retention, referrals, and upselling.

• Ensure operational execution supports the customer experience promised by the company.

• Help create alignment between sales, production, and administrative teams.

Systems & Process Improvement

• Evaluate existing technology, reporting, and workflow systems.

• Improve communication and accountability across departments.

• Implement processes that increase consistency, visibility, productivity, and efficiency.

• Use data and reporting to identify trends and make informed business decisions.

Vendor, Inventory & Compliance Oversight

• Help optimize purchasing, vendor relationships, inventory, and supply chain costs.

• Maintain appropriate standards for quality, safety, and operational compliance.

• Ensure company policies and procedures are consistently followed.

• Support regulatory, legal, and environmental compliance across operations.

What We're Looking For

• 5 years of leadership or management experience in operations, home services, construction, trades, landscaping, or another field-service/operations-heavy industry

• Proven experience leading teams and managers in a fast-paced environment

• Experience managing KPIs, budgets, financial performance, or a P&L

• Demonstrated ability to improve processes, systems, and operational efficiency

• Strong business judgment and ability to turn strategy into execution

• Confident leadership style with the ability to coach, develop, and hold people accountable

• Strong communication and interpersonal skills with high emotional intelligence

• Comfortable working directly with an owner/CEO and senior leadership team

• Tech-savvy and comfortable using CRM, reporting, and workflow systems

• Highly organized, decisive, and comfortable operating in an environment with ambiguity and rapid growth

• Landscaping experience is not required—strong leadership and operational experience are more important

Why Join Simple Lawns?

Growth

Join a company with an ambitious long-term vision to scale to $100M and have a direct impact on how that growth happens.

High-Performance Culture

We’re a driven, competitive, and energetic team that works hard, celebrates wins, and expects people to bring their best.

Career Development

Leadership development, mentorship, continued education, and opportunities to grow with the company.

Strong Values

We believe in Quality, Efficiency, Integrity, Ambition, and Culture and hold ourselves accountable to those standards.

Benefits & Perks

• Health, Dental, Vision & Life Insurance

• Paid Time Off

• Flexible Schedule

• Referral Program

• Professional Development Assistance

• Growth Plan

• Continued Education

• Company Merchandise

• Company Events & Outings

About Simple Lawns & Landscape Design

Simple Lawns & Landscape Design is a family-rooted company built around creating exceptional outdoor spaces and delivering a premium customer experience. What began as a small family venture has grown into a rapidly expanding company with an ambitious vision for the future.

Today, Simple Lawns provides premium landscaping, outdoor living, design, and transformation services with a strong focus on quality, efficiency, and customer experience.

The company is building a high-performance culture where people are encouraged to grow, take ownership, celebrate success, and contribute to something bigger than themselves.

If you’re an experienced operator who loves building teams, improving businesses, and turning ambitious goals into reality, we’d love to meet you.