Regional Director of Operations

Our client is looking for an energetic, organized, and inspiring leader to join their premier preschool company in the Northern Indiana area (Fort Wayne, South Bend, and Merrillville) as a Regional Director of Operations overseeing four locations. The ideal candidate must be a self-starter with an entrepreneurial spirit who has experience leading multi-site operations.

Compensation

• Base salary starting at: $80,000 /year pending education, credentials, and multi-site experience
• 10% Bonus based on performance
• Commuter Benefit: $7,000/yr towards business related travel costs

Benefits

• Medical/Dental/vision insurance offered
• 401(k)
• Paid time off
• Paid holidays
• Professional development opportunities

Job Responsibilities

Leadership & Management

• Supervise and support the directors and staff of multiple preschool locations within the region
• Ensure that each location meets and exceeds quality standards, including educational programs, staff qualifications, child safety, and overall environment
• Provide ongoing mentorship, training, and support to preschool directors and teaching staff to ensure professional growth and alignment with organizational objectives
• Conduct regular visits to all preschool locations to monitor operations, evaluate staff performance, and assess the quality of the educational environment
• Foster a positive, inclusive, and collaborative culture across all locations by promoting teamwork, professionalism, and a child-centered focus

Operational Oversight

• Oversee day-to-day operations across all locations, ensuring that each center adheres to policies, procedures, and licensing requirements
• Develop and implement strategies to ensure compliance with state regulations, safety standards, and organizational policies
• Oversee the recruitment, hiring, and onboarding processes for preschool staff, ensuring high-quality personnel are selected for all roles
• Ensure that each location operates efficiently, within budget, and meets key performance indicators (KPIs) related to enrollment, financial performance, and staffing

Staff Development & Support

• Provide regular professional development opportunities for preschool staff, including directors, teachers, and support personnel
• Develop and implement staff training programs to enhance teaching skills, classroom management, and understanding of child development
• Address and resolve staff performance issues promptly and professionally, conducting regular performance reviews and setting developmental goals

Parent & Community Engagement

• Build and maintain strong relationships with parents and families, ensuring their involvement in the preschool community and their child’s education
• Develop and implement strategies for effective communication with parents regarding their children’s progress, school events, and school policies
• Serve as the main point of contact for parents when issues arise and ensure that complaints or concerns are addressed in a timely and professional manner
• Partner with community organizations, businesses, and local entities to enhance the educational experience and build the reputation of the preschool program

Strategic Planning & Growth

• Contribute to the development and implementation of strategic goals for the region, including new programs, enrollment growth, and resource allocation
• Identify opportunities for expanding services, improving operational efficiencies, and increasing enrollment at each location
• Lead initiatives to improve the region’s performance, including conducting assessments, analyzing data, and implementing corrective actions as necessary

Compliance & Safety

• Ensure all locations meet state and federal regulations, including health, safety, and licensing requirements
• Oversee the implementation of safety protocols and emergency procedures, ensuring the well-being of children and staff
• Maintain up-to-date knowledge of early childhood education regulations and licensing requirements and ensure compliance across all locations

Qualifications

• REQUIRED Leadership Experience: Proven ability to lead multiple locations, manage frontline leaders, and drive business results.
• REQUIRED Multi-Site Experience: At least 3-5 years of multi-unit operations leadership experience, preferably in healthcare, retail, hospitality, or other service based industries.
• REQUIRED Business acumen: ability to use data to drive decisions and accountability
• REQUIRED Compliance Experience: overseeing audits, or managing regulated environments.
• Must meet background check eligibility

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.