What are the responsibilities and job description for the Operations Manager position at Hire Right Recruiting?
Description
Key Responsibilities
Skills, Knowledge and Expertise
A growing residential roofing company is hiring an Operations Manager to run its production department. This is a key leadership role owning daily operations, supporting field teams, and driving projects cleanly from sale to installation. If you build disciplined, process-driven operations and lead people well, this is a chance to own a production operation and scale it.
Key Responsibilities
- Oversee Install Coordinators, Project Managers, and the overall production operation
- Build a disciplined, process-driven production department that consistently delivers a five-star customer experience
- Improve accountability and develop systems that drive revenue production and protect gross profit
- Partner closely with sales leadership to ensure a smooth transition from sale to installation
- Identify operational issues before they become customer problems and make decisions quickly
- Manage workflows and scheduling to keep jobs moving on time and on budget
- Scale the production operation efficiently while maintaining quality and profitability
Skills, Knowledge and Expertise
- Operations leadership experience in roofing, home services, construction, or a related industry
- Proven track record leading teams and improving operational performance
- Experience running production on ServiceTitan, AccuLynx, JobNimbus, or a similar platform, with the ability to learn systems quickly
- Strong organizational, communication, and problem-solving skills
- Comfortable making decisions and holding a team accountable in a fast-paced, growth-oriented environment
- Able to reliably commute to the office; must pass a background check
Salary : $75,000 - $90,000