What are the responsibilities and job description for the Mac IT Support Technician - Indianapolis, IN 46241 (onsite) position at Hire IT People?
Job Details
Position: Mac IT Support Technician
Location: Indianapolis, IN 46241 (onsite)
Duration: Long term contract
Pay range: DOE-28/Hr W2 with no benefits.
Basic Job Responsibilities:
- Provide day-to-day technical support for Mac laptops and desktops.
- Assist users with login issues, software errors, and basic troubleshooting.
- Install and update macOS and standard software applications.
- Set up and configure new Mac devices for employees.
- Support basic network connectivity (Wi-Fi, VPN) and printing issues.
- Log and track user requests using IT ticketing tools.
- Perform regular checks to ensure Mac devices are compliant with company policies.
- Help manage user accounts and access permissions.
- Maintain records of assigned devices and accessories.
- Follow guidance from senior technicians and escalate issues as needed.
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Regards,
Mahaboob Basha Durgam
Recruitment Manager - USA
Hire IT People, Inc.
Mobile: 1
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Salary : $25 - $28