What are the responsibilities and job description for the Director of IT Services position at Hire IT People, Inc?
Role: Director of IT Services
Work Location: Jackson, MS
Work Mode: Onsite
Experience: 10 years
Duration: 12 months
Required Skills:
- Excellent written and verbal communication skills, including the ability
- to translate technical issues into business-level communications for
- executive audiences. Required. 2 yrs.
- Experience with progressive information technology, including
- significant experience managing enterprise IT operations and
- infrastructure. Required. 10 yrs.
- Experience in leadership or management, including direct supervision
- of technical teams, managers, engineers, and support personnel. Required. 8 yrs.
- Demonstrated experience managing enterprise cloud environments,
- with specific experience in Amazon Web Services (AWS) including
- EC2, S3, IAM, VPC, CloudWatch, and Landing Zone architectures. Required. 2 yrs.
- Strong understanding of enterprise networking, including LAN/WAN,
- DNS, load balancing, wireless infrastructure, and
- telecommunications. Required. 2 yrs.
- Experience with enterprise monitoring and observability platforms. Required. 2 yrs.
- Experience with enterprise monitoring and observability platforms. Required. 2 yrs.
- Experience managing IT service desk operations, including service level
- management, incident management, and customer satisfaction measurement. Required. 2 yrs.
- Experience with IT vendor management, contract oversight, SOW development, and procurement support. Required. 2 yrs.
- Experience managing data protection and backup solutions. Required. 2 yrs.
- Strong understanding of cybersecurity principles, compliance
- frameworks, and IT governance in a regulated environment. Required. 2 yrs.
- Experience working in state or federal government IT environments,
- preferably within a Medicaid, healthcare, or human services agency.
- Desired.
- Experience with CMS interoperability mandates, including FHIR APIs
- and federal healthcare data exchange standards. Desired.
- Experience with identity and access management platforms. Desired.
- Experience with infrastructure-as-code, CI/CD pipelines, and DevOps
- practices. Desired.
- Experience with NoSQL databases and healthcare integration
- engines. Desired.
- Experience managing technology migrations from on-premises data
- centers to cloud environments. Desired.
- Experience with HIPAA Security Rule compliance and CMS ARCAMPE
- security requirements. Desired.