Medical Front Office - PRN (3329)

Job Purpose – PRN / Temporary Position
The Medical Front Office position at HIRE INTRODUCTION LLC, a temporary staffing solutions agency, provides administrative and patient support on an as-needed, temporary assignment basis. This is not a permanent position.

The role ensures the efficient operation of medical office front desks by managing patient interactions, verifying insurance information, scheduling appointments, and overseeing check-in and check-out procedures. The ideal candidate maintains a professional, organized, and welcoming environment to support high-quality patient care.

Key Responsibilities:
- Provide exceptional patient care and ensure a positive experience for all visitors to the medical office.
- Conduct insurance verification to confirm patient coverage and eligibility.
- Communicate effectively with patients regarding appointments, procedures, and office policies.
- Manage patient check-in and check-out processes, ensuring accuracy and efficiency.
- Implement patient recall and appointment reminders to maintain a consistent flow of scheduled visits.
- Handle collections and payment posting, ensuring accurate financial records.
- Assist with billing processes, addressing patient inquiries and resolving discrepancies.
- Maintain confidentiality and adhere to HIPAA regulations in all patient interactions and documentation.

Required Education:
- High School diploma or equivalent

Preferred Education:
- High School diploma or equivalent

Required Experience:
- Previous medical office or related experience (preferred)
- Experience with patient care and insurance verification
- Proficiency in patient communication, check-in, and check-out processes

Preferred Experience:
- Experience with patient recall and appointment reminders
- Familiarity with collections, payment posting, and billing procedures

- Bilingual is a plus

Required Skills and Abilities:
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficiency in using medical office software and electronic health records
- Ability to handle sensitive information with confidentiality and professionalism