What are the responsibilities and job description for the Call Center Representative, E Hartford (onsite) position at Hire Evolution Consulting?
East Hartford, CT - Onsite Office Contract Role
Shift: Monday to Friday, 8:00 AM to 5:00 PM, long-term contract
Pay Rate: $19 per hour, paid weekly
Schedule: Full-time, 40 hours per week
Start Dates: May 15 or June 15 start dates
Launch Your Career in a Dynamic Office Environment!
Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.
What You'll Do:
Takes and responds to a high volume of inbound calls in a fast-paced environment
Works with multiple software programs and toggles between programs using dual monitors
Patiently and compassionately responds to callers regarding confidential information
Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions.
Data entry of information into a variety of tracking systems
What you'll need:
At least 1 year(s) of customer service experience within a call center setting. Must be able to handle a high volume of calls and have excellent decision-making skills
Professional and excellent communication skills; personable and able to handle high-stress calls
Good computer skills; able to learn new software easily
High School Diploma or GED
Able to undergo and pass a background check and drug screen, including marijuana and CBD
Why Apply to This Role:
Gain valuable expertise in administrative operations and data management—skills highly sought after in a variety of industries.
Work with a supportive team that values accuracy, efficiency, and professional growth.
Build a strong foundation for future roles in office administration, operations management, or related fields.
What We’re Looking For:
Typing speed of at least 40 WPM.
A proactive attitude and a drive to excel in a professional office environ
Salary : $20