What are the responsibilities and job description for the Life Sciences Platform Lead position at Hippocratic AI?
About Us
Hippocratic AI has developed the only safe, safety-focused Large Language Model (LLM) for healthcare, resulting in the only autonomous patient-facing clinical agents in the industry. We are delivering abundance for the first time in healthcare by bringing deep clinical expertise to every human. No other technology has the potential to have this level of global impact on health. Come join the most capitalized healthcare AI company with the most deployed customers and the broadest platform of applications. Our highly mission-oriented team, coupled with innovative partners like the Cleveland Clinic, Baylor Scott & White, Northwestern, Wellspan, HCA, and Oschner, is building the most transformative company in healthcare in history.
Why Join Our Team
Hippocratic AI is rapidly expanding across the pharmaceutical and medtech industries. We are building a new class of agentic AI that supports patients and healthcare stakeholders across the entire life sciences value chain, including patient services, clinical trials, access, adherence, and HCP-facing workflows.
We are seeking a Life Sciences Platform Lead who brings deep domain expertise, strong executive presence, and the ability to turn real-world market needs into clear solution concepts and go-to-market alignment. This person will work directly with pharma customers, sales leadership, and internal cross-functional teams to define needs, frame solutions, guide early deployments, and help scale our platform across multiple life sciences verticals.
The ideal candidate understands pharma operations end-to-end and can create clarity and structure in highly dynamic, ambiguous environments. This person will act as a GM across multiple mini-verticals, including patient services, clinical trials, HCP-support, and direct-to-patient engagement.
The Life Sciences Platform Lead is responsible for identifying market needs, shaping solution frameworks, supporting enterprise sales conversations, and guiding early customer deployments. You will serve as a key interface with pharma executives and internal teams, ensuring that Hippocratic AI’s platform aligns with the realities of pharma workflows and operational challenges. You will help define repeatable solution patterns that scale across therapeutic areas and business units.
You will report to the President, Life Sciences, and work closely with the Chief Commercial Officer, Sales, Customer Success, and Product leadership.
What You'll Do
Market Insight and Need Definition
Must Have:
Hippocratic AI has developed the only safe, safety-focused Large Language Model (LLM) for healthcare, resulting in the only autonomous patient-facing clinical agents in the industry. We are delivering abundance for the first time in healthcare by bringing deep clinical expertise to every human. No other technology has the potential to have this level of global impact on health. Come join the most capitalized healthcare AI company with the most deployed customers and the broadest platform of applications. Our highly mission-oriented team, coupled with innovative partners like the Cleveland Clinic, Baylor Scott & White, Northwestern, Wellspan, HCA, and Oschner, is building the most transformative company in healthcare in history.
Why Join Our Team
- Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare-only, safety-focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
- Work with the people shaping the future. Hippocratic AI was co-founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
- Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
- Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world-changing technologies — ensuring our platform is powerful, trusted, and truly transformative
Hippocratic AI is rapidly expanding across the pharmaceutical and medtech industries. We are building a new class of agentic AI that supports patients and healthcare stakeholders across the entire life sciences value chain, including patient services, clinical trials, access, adherence, and HCP-facing workflows.
We are seeking a Life Sciences Platform Lead who brings deep domain expertise, strong executive presence, and the ability to turn real-world market needs into clear solution concepts and go-to-market alignment. This person will work directly with pharma customers, sales leadership, and internal cross-functional teams to define needs, frame solutions, guide early deployments, and help scale our platform across multiple life sciences verticals.
The ideal candidate understands pharma operations end-to-end and can create clarity and structure in highly dynamic, ambiguous environments. This person will act as a GM across multiple mini-verticals, including patient services, clinical trials, HCP-support, and direct-to-patient engagement.
The Life Sciences Platform Lead is responsible for identifying market needs, shaping solution frameworks, supporting enterprise sales conversations, and guiding early customer deployments. You will serve as a key interface with pharma executives and internal teams, ensuring that Hippocratic AI’s platform aligns with the realities of pharma workflows and operational challenges. You will help define repeatable solution patterns that scale across therapeutic areas and business units.
You will report to the President, Life Sciences, and work closely with the Chief Commercial Officer, Sales, Customer Success, and Product leadership.
What You'll Do
Market Insight and Need Definition
- Conduct structured discovery with pharma executives across commercial, market access, patient services, medical, safety, and clinical development.
- Map end-to-end workflows for patient support, access, adherence, pharmacy operations, clinical trials, and HCP engagement.
- Identify unmet needs and convert them into clear opportunity briefs, use-case definitions, and solution archetypes.
- Prioritize opportunities based on strategic value, feasibility, and platform scalability.
- Develop solution frameworks, workflows, and deployment models that guide Sales and internal teams.
- Support enterprise sales conversations, whiteboarding sessions, workshops, and RFP processes.
- Create compelling narratives and ROI models for patient services, adherence, clinical trials, call center transformation, and direct-to-patient engagement.
- Help Sales navigate complex pharma decision-making processes, including MLR, legal, compliance, procurement, IT security, and governance.
- Offer strategic oversight during early deployments to ensure workflows, guardrails, and value drivers are properly represented.
- Gather learnings from pilots and enterprise engagements and translate them into recommendations for GTM and internal teams.
- Help define repeatable deployment models for patient services, clinical trials, and omnichannel support use cases.
Must Have:
- 10–15 years of experience across pharma, life sciences, digital health, patient services, specialty pharmacy, or adjacent fields.
- Deep understanding of workflows such as patient support programs, access and reimbursement, specialty pharmacy operations, adherence and persistence, clinical trial recruitment and retention, and medical information or safety processes.
- Strong executive communication skills and ability to engage credibly with VP, SVP, and C-suite stakeholders.
- Ability to translate complex operational problems into clear, structured solution concepts.
- Experience partnering with sales or solution engineering teams during enterprise engagements.
- Comfort working in high-growth environments with limited structure and high expectations for ownership.
- Exceptional written and verbal communication skills.
- Experience with digital health platforms or patient engagement technologies.
- Familiarity with selling or deploying technology into large pharma organizations.
- Understanding of MLR, AE reporting, non-promotional requirements, privacy, and governance frameworks.
- Startup or early-stage company experience.
- Advanced degree (MBA, MPH, MS) is a plus.
- Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.