What are the responsibilities and job description for the Social Media and Communications Strategist position at Hippocratic AI?
About Us
Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Why Join Our Team
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week.
About The Role
We're looking for a sharp, ambitious Social Media and Communications Strategist to own and run our entire social stack, using AI Agents and best-of-class technology to deliver sharp, professional content that resonates. This is a rare role with real surface area: you'll build our TikTok presence from zero, create compelling content for our LinkedIn, support CEO and executive voice, set the cadence on X, and make sure every product launch, customer win, and headline lands on the channels that matter. You'll work hand-in-hand with our Chief Communications Officer, and you'll be plugged into marketing, sales, customer success, and design so that the best stories at HAI actually make it into the feed.
If you live on social, have great taste, can cut a video on your phone before lunch and a polished Linkedin newsletter after, are fierce about metrics and tracking what works, and want to help shape the voice of one of the most exciting companies in both AI and healthcare—this is for you.
What You'll Do
Must Have:
Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Why Join Our Team
- Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
- Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
- Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
- Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week.
About The Role
We're looking for a sharp, ambitious Social Media and Communications Strategist to own and run our entire social stack, using AI Agents and best-of-class technology to deliver sharp, professional content that resonates. This is a rare role with real surface area: you'll build our TikTok presence from zero, create compelling content for our LinkedIn, support CEO and executive voice, set the cadence on X, and make sure every product launch, customer win, and headline lands on the channels that matter. You'll work hand-in-hand with our Chief Communications Officer, and you'll be plugged into marketing, sales, customer success, and design so that the best stories at HAI actually make it into the feed.
If you live on social, have great taste, can cut a video on your phone before lunch and a polished Linkedin newsletter after, are fierce about metrics and tracking what works, and want to help shape the voice of one of the most exciting companies in both AI and healthcare—this is for you.
What You'll Do
- Build the right agent team to support cross-functional social media: We are an AI-forward company building teams of agents to ensure you can focus on the creativity and judgment needed to deliver.
- Run the social calendar: Own a unified content calendar across LinkedIn (CEO company), TikTok, and X. Plan ahead around product launches, marketing moments, conferences, and earned-media hits—and stay nimble enough to react in hours, not weeks.
- Partner with the CCOs to support CEO presence: Create CEO-tone content, manage the publishing cadence, monitor comments, and surface engagement opportunities under guidance from the various CCOs.
- Launch and grow our TikTok: Build HAI's TikTok presence from the ground up. Develop a content franchise, shoot and edit short-form video, and partner with creators, clinicians, and other voices to extend reach.
- Manage company LinkedIn and X: Drive consistent posting on LinkedIn; keep a smart, light touch on X. Monitor across all channels for relevant social conversations and engage in real time.
- Source stories from across the company: Partner with sales, customer success, and clinical teams to extract and develop content from customer wins, use cases, product milestones, and team highlights (new hires, promotions, culture moments).
- Work with influencers and external voices: Identify, outreach, and coordinate with creators, clinicians, patient advocates, and industry voices to amplify HAI's story.
- Create on-brand content: Design graphics in Canva and Figma, cut video natively on social platforms or with editing tools, and write copy that sounds like us. Coordinate with our lead designer to ensure brand consistency across every asset.
- Support broader comms and marketing: Help draft sales documents, one-pagers, and supporting content. Pitch in on light design and editing for the comms and marketing teams as needed.
- Measure and report: Track performance across channels, learn what's working, and bring sharp recommendations on where to lean in.
Must Have:
- 7-10 years of professional social media and communications experience in a corporate environment, AI start-up or marketing and communications agency.
- Bachelor's Degree Required.
- Native fluency in LinkedIn, TikTok, and X—you understand the unwritten rules of each platform and can name the accounts setting the bar.
- Strong writing chops and a feel for voice, especially the difference between a CEO post and a brand post.
- Comfort designing in programs like Canva or Figma; able to produce a clean graphic, social tile, or simple template without waiting on design.
- Familiar working with Claude/Claude Code, OpenAI, etc to build skills or agents to support your work and create content.
- Ability to shoot and edit short-form video on mobile or with lightweight editing tools.
- Project management instincts: you can run a calendar, juggle stakeholders, and ship on a tight timeline.
- A bias toward action and great judgment—you can move fast on a trend without putting the brand at risk.
- Comfort with social listening and analytics tools (Sprout, Brandwatch, native analytics, etc.).
- Genuine interest in healthcare, AI, or both. You don't need to be an expert; you do need to be curious.
- Experience launching a TikTok or short-form channel from scratch.
- Existing relationships with healthcare creators, clinician influencers, or AI commentators.
- Past experience supporting an executive's personal brand.
- Familiarity with regulated or healthcare-adjacent communications.