Strategic Markets Director

Strategic Market Development

• Develop and execute growth strategies to increase Hiossen’s market share across the specialty market segment, including:
• Dental Service Organizations (DSOs)
• Group Purchasing Organizations (GPOs)
• Dental Schools
• Distribution Partnerships
• Hospitals
• National Dental Laboratories
• Identify, evaluate, and capitalize on new business opportunities within strategic accounts and specialty market channels.
• Research market trends, competitive activities, customer needs, and industry developments to drive strategic decision-making.
  
  

Relationship & Account Management

• Build and maintain executive-level relationships with DSOs, GPOs, and other strategic organizations, serving as the primary point of contact for business-related matters.
• Conduct Quarterly Business Reviews (QBRs) with existing customers to evaluate performance, identify growth opportunities, and address areas requiring support or improvement.
• Present Hiossen’s value proposition to key stakeholders, procurement leaders, and clinical decision-makers.
• Manage contract negotiations, renewals, pricing discussions, and strategic partnership agreements in collaboration with sales leadership.
  
  

Strategic Account Planning

• Develop and execute comprehensive account plans for key customers to achieve revenue growth, profitability targets, and long-term partnership objectives.
• Participate in and lead key account RFP (Request for Proposal) processes by developing customized proposals aligned with customer-specific requirements and business objectives.
• Monitor customer performance metrics and develop action plans to improve engagement, retention, and growth.
  
  

Cross-Functional Leadership

• Lead a cross-functional Strategic Market team consisting of Sales, Operations, eShop, and Business Planning & Strategy functions.
• Partner closely with field sales teams and sales leadership to identify and execute opportunities within the specialty market segment.
• Collaborate with Marketing, Operations, Clinical Education, Finance, and other departments to ensure alignment of products, services, and customer support initiatives.
• Drive continuous improvement of internal processes and workflows by working across multiple departments to enhance efficiency and customer experience.
  
  

Analytics, Reporting & Business Planning

• Research, analyze, and interpret division performance data to develop actionable insights and improve overall team strategy and execution.
• Develop sales forecasts, market analyses, account performance reports, and strategic business recommendations.
• Present Strategic Market Division performance, strategic initiatives, and key business updates during monthly meetings with field leadership and corporate executives.
• Regularly communicate market developments, customer feedback, and business performance updates to Hiossen headquarters in South Korea.
  
  

Training & Organizational Development

• Train Territory Managers, Sales Managers, and Regional Leadership on specialty market segment dynamics, customer buying behaviors, best practices, and growth opportunities.
• Serve as a subject matter expert for DSOs and specialty market channels across the organization.
• Support leadership development and knowledge-sharing initiatives to improve overall commercial effectiveness.
  
  

Industry Representation

• Represent Hiossen at industry trade shows, conferences, customer events, DSO meetings, and professional association gatherings.
• Participate in corporate committees and provide strategic recommendations based on market intelligence and industry trends.
• Strengthen Hiossen’s visibility and reputation within the dental industry through active engagement with key stakeholders and opinion leaders.
  
  

Qualifications

Education

• Bachelor’s degree in Business Administration, Marketing, Healthcare Management, or a related field required.
• MBA or other advanced business degree preferred.
  
  

Experience

• Minimum 5 years of account management, strategic sales, or business development experience within the dental implant industry.
• Minimum 3 years of direct experience managing Dental Service Organizations (DSOs), Group Purchasing Organizations (GPOs), or similar large-scale healthcare organizations.
• Proven track record of managing strategic accounts, leading negotiations, and driving revenue growth.
• Experience leading cross-functional teams and complex strategic initiatives preferred.
  
  

Skills & Competencies

• Base Salary Range: 130K -160K plus commission
• Strategic Planning & Business Development
• Executive Relationship Management
• Sales Leadership & Account Growth
• Market Analysis & Data-Driven Decision Making
• Contract Negotiation & RFP Management
• Cross-Functional Leadership & Stakeholder Influence
• Presentation & Executive Communication Skills
• CRM Software Proficiency
• Advanced Microsoft Office Skills (Excel, PowerPoint, Word)
• Project Management & Organizational Planning
• Strong Analytical and Problem-Solving Skills
  
  

Compensation & Benefits

• Comprehensive Health, Vision, and Dental Insurance
• 100% Company-Paid Life Insurance, Short-Term and Long-Term Disability Coverage
• 401(k) Plan with Company Match up to 5% of Salary
• Paid Time Off (PTO):
• First Year: 15 Days (6 Vacation Days, 9 Sick Days)
• Second Year and Beyond: 20 Days
• Birthday PTO
• 11 Paid Holidays Per Year
  
  

Important Note: This position is 100% on-site. Remote or hybrid work options are not available.

About Company

Hiossen, established by its parent company Osstem in 2006 in Pennsylvania, USA, saw its evolution into Hiossen Implant by 2007 in NJ. Through innovative technology and a steadfast commitment to superior implant products, Hiossen has emerged as one of the leading global manufacturers of dental implants and equipment. Hiossen, Inc. and our global affiliates collectively have approximately 4,500 employees worldwide, operating in more than 40 countries and a sales distribution presence in more than 70 countries.