DSO Director

Primary Job Responsibilities:

• Relationship Management: Build and maintain strong relationships with Dental Service Organizations (DSOs) and government organizations. Serve as the main point of contact for all business-related matters.

• Market Research & Strategy: Conduct thorough research on the dental platform’s product portfolio. Analyze sales volume by customer and leverage this data to develop and execute a strategic plan.

• Strategic Account Planning: Develop and implement tailored strategic plans for key accounts to achieve sales targets, drive growth, and identify new business opportunities.

• Client Interaction: Lead regular business reviews with clients, identifying needs, addressing concerns, and providing optimal solutions.

• Cross-Functional Collaboration: Partner with internal teams such as sales and marketing to ensure products and services align with customer needs and expectations.

• Reporting & Presentation: Prepare and deliver detailed performance reports, sales forecasts, and market insights to internal stakeholders, offering actionable recommendations.

• Contract & Pricing Negotiation: Lead contract negotiations, renewals, and pricing discussions in collaboration with the sales team to ensure alignment with organizational goals.

• Industry Engagement: Actively participate in corporate committees, provide feedback based on market data and trends, and represent the organization at events and trade shows related to DSO matters.

• Reporting to Headquarters: Maintain regular communication with the South Korean headquarters on DSO-related issues, ensuring alignment and updates on progress.

Qualifications:

Education:

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).

Experience:

• Minimum of 5 years of experience in account management within the healthcare field.
• At least 3 years of direct experience working with Dental Service Organizations (DSOs) or similar organizations.

Skills:

• Analytical & Strategic Thinking: Strong ability to analyze data and develop actionable, strategic plans.
• Stakeholder Management: Proven ability to influence and collaborate with internal and external stakeholders to achieve mutually beneficial solutions.
• Communication & Technical Expertise: Exceptional written and verbal communication skills, with the ability to translate technical details into clear client-facing solutions.
• CRM Software: Experience using Customer Relationship Management (CRM) software for account management and reporting.
• Reporting & Presentation: Proficiency in creating detailed reports and delivering presentations to senior stakeholders.
• Microsoft Office Suite: High competency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Time Management & Planning: Excellent organizational and time management skills with the ability to juggle multiple priorities efficiently.

Compensation & Benefits:

• Base Salary Range: 130K-160K
• Health, Vision, and Dental Insurance: Comprehensive insurance coverage for you and your family.
• Life Insurance & Disability: 100% company-paid life insurance, short-term, and long-term disability coverage.
• 401(k) Plan: Company match up to 5% of salary to support your retirement planning.
• Paid Time Off (PTO): 15 days in the first year (6 vacation days, 9 sick days), increasing to 20 days starting the second year.
• Birthday PTO: Special paid time off on your birthday.
• Paid Holidays: 11 paid holidays per year.
  
  

Important Note: This position is 100% on-site. Remote or hybrid work options are not available.


ABOUT COMPANY

Hiossen, established by its parent company Osstem in 2006 in Pennsylvania, USA, saw its evolution into Hiossen Implant by 2007 in NJ. Through innovative technology and a steadfast commitment to superior implant products, Hiossen has emerged as one of the leading global manufacturers of dental implants and equipment. Hiossen, Inc. and our global affiliates collectively have approximately 4,500 employees worldwide, operating in more than 40 countries and a sales distribution presence in more than 70 countries.