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Customer Service/Administrative Assistant

Hiltz Waste Disposal
Gloucester, MA Full Time
POSTED ON 11/20/2025 CLOSED ON 1/6/2026

What are the responsibilities and job description for the Customer Service/Administrative Assistant position at Hiltz Waste Disposal?

Hiltz Waste Disposal is a growing commercial waste removal company with a strong team. We are seeking a Customer Service Rep to join our office team.

Our Customer Service / Administrative Assistant will be an effective communicator with customers, drivers and fellow team members. They are a key player in making sure that customers are served and our service delivered in a very satisfactory manner.

RESPONSIBILITIES:

  • Handle customer and service related inquiries and issues daily
  • Communicate with customers in a positive way while doing your best to accommodate their requests
  • Handle billing and payments
  • Is fully capable with Excel and Windows based software programs
  • Can handle a variety of administrative office tasks
  • Develop and nurture customer relationships

QUALIFICATIONS:

  • High school diploma or equivalent required
  • Strong communications skills
  • Positive attitude toward learning and self-improvement
  • Able to think quickly and problem solve
  • Can easily navigate and use Windows based computer programs
  • Organized and detail oriented

Experience in a solid waste hauling company is a big plus. Willing to pay above the salary range if experienced in this industry.

Compensation is competitive and commensurate with experience. Compensation includes health benefits, dental insurance, life Insurance, holidays, vacation and sick time.

Please submit your resume to be considered.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $19 - $22

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