What are the responsibilities and job description for the Senior Catering Sales Manager - Hilton Anatole position at Hilton?
The Hilton Anatole is the only Hilton corporate-managed hotel in the DFW area and one of the region’s most iconic properties—and we’re growing!
Our Director of Catering is looking to expand the team with a Senior Catering Sales Manager. This is a selling-focused role responsible for booking social events, local corporate business, and weddings at our incredible hotel.
What will I be doing?
As Senior Catering Sales Manager you are responsible for the negotiation of business through proposals and contracts to close business. Maintain existing relationships with corporate and social accounts. As Sr. Catering Sales Manager you are responsible for driving revenue through the sale of catering services for events such as corporate meetings, weddings, conferences, and social gatherings. This role focuses on strategic sales planning, client relationship management.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
- Organize, plan and prioritize your duties by developing plans and goals.
- Develop and execute strategic sales plans to achieve and exceed catering revenue goals
- Identify new business opportunities through prospecting, networking, and referrals
- Manage inbound inquiries and convert leads into booked events
- Prepare and present customized proposals, contracts, and pricing packages
- Negotiate contracts and close high-value deals
- Timely communication to internal and external clients via telephone, email, written documents or in person.
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
- Selling and influencing both internal and external clients.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
- Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
- Other duties as necessary based on business needs.
- Regular attendance.
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What are we looking for?
- Minimum of 2 years of hotel sales or catering management experience
- Flexible scheduling for networking events or tradeshows
- Strong working knowledge of Delphi FDC highly preferred
Schedule: Standard Monday - Friday between 8:30am-5:30pm, flexibility needed for networking or tradeshow events
Catering & Events Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.