Learning Projects & Programs Manager (contract)

Please note that this is a contract role providing services to Hilton through Talent Solutions. If you are selected for this role, you will be employed by Talent Solutions and will not be an employee of Hilton. Contract workers are not employees of Hilton or any of its subsidiaries, nor will they be eligible for Hilton benefits.

• This is a US based remote position***
  
  

Job Summary

This position offers the opportunity to bring structure, organization, and strategic clarity to complex, cross-functional learning projects that impact team members around the world. As a key member of the Global Learning Team, you will establish comprehensive learning project plans while managing scope, timeline, budget, tasks, and mitigating risks. You will lead project teams to articulate goals and objectives while establishing benchmarks for success, with a primary focus on Customer Promise initiatives. Working in partnership with learning consultants and stakeholders across the business, you will manage global learning projects across the Enterprise, ensuring change is managed with effective communication, partner support, and alignment to both business and learner needs. This role requires someone who is eager to engage with people, resilient, and capable of juggling multiple priorities while delivering best-in-class, learner-friendly team member learning experiences.

Responsibilities

• Gain an understanding of the learning need, scope, and strategic objectives for each project
• Partner effectively with learning consultant and Customer Promise teams to examine the scope of work and identify the build or buy approach to learning solutions
• Collaborate with procurement when a request for proposal is necessary and evaluate vendors
• Establish comprehensive workflow processes, clarify roles and responsibilities, and ensure that plans, dependencies, issues, and risks are aligned with the overall project plan
• Manage project team as the main point of contact, interfacing daily with fellow members of the Learning and HR team as well as partners in the business, senior leaders, and external vendor partners
• Analyze and prioritize project activities, deliverables, and budget with realistic timelines
• Create and maintain templates and project-specific artifacts including project timelines, status reports, progress updates, and project costs
• Achieve consensus among diverse and dissenting viewpoints while effectively translating ideas into prioritized and practical steps
• Ensure vendor partners adhere to the contract agreed upon in scope of work and address any issues in quality of work or timeline discrepancies
• Maintain compliance with legal, ethical, and regulatory requirements
  
  

Skills

• Experience implementing learning projects across a global workforce
• Ability to establish and navigate within project constraints including time, quality, and cost
• Knowledge of adult learning theory and instructional design
• Agility in dealing with ambiguity, change, and shifting priorities
• Ability to rally people of different subject areas to move in a common direction to achieve shared goals
• Strong time management, organization, and prioritization skills
• Strong communication skills with experience presenting to senior leadership
• Ability to communicate complex ideas clearly in both written and verbal formats
• Strong personal and organizational skills with the ability to balance multiple time-sensitive assignments simultaneously in a matrixed organization
• Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
• Fluent in written and spoken English
  
  

Experience

• Two years of project management experience
• Two years of experience in Learning and Development
• Willingness to travel up to ten percent of the time
  
  

Opportunity to make a meaningful impact on the learning and development of a diverse, global workforce while working on high-visibility Customer Promise initiatives. You will have the chance to collaborate with senior leaders, external partners, and cross-functional teams across the Enterprise, bringing your project management expertise to create transformative learning experiences that drive organizational success and team member growth.

Pay Rate Range

58 - 65 USD hourly