What are the responsibilities and job description for the Housekeeping Room Attendant position at Hilton?
Scope of Position:
The Housekeeping attendant will be responsible for providing a variety of functions in the housekeeping department while providing the highest quality of service to guests in an attentive, courteous and efficient manner. The housekeeping functions include: 1) cleaning of guest rooms in a timely manner, complying with room amenities according to brand standards and assisting with guests requests, 2) performing laundry duties, which include washing, drying, ironing, and/or folding hotel linen for use by departments, and 3) maintaining cleanliness for back of the house and general appearance of public areas and assisting other housekeeping attendants to ensure there is enough supply of guest room materials and linen count.
Position Responsibilities and Qualifications:
Education & Experience:
Physical Demands:
The Housekeeping attendant will be responsible for providing a variety of functions in the housekeeping department while providing the highest quality of service to guests in an attentive, courteous and efficient manner. The housekeeping functions include: 1) cleaning of guest rooms in a timely manner, complying with room amenities according to brand standards and assisting with guests requests, 2) performing laundry duties, which include washing, drying, ironing, and/or folding hotel linen for use by departments, and 3) maintaining cleanliness for back of the house and general appearance of public areas and assisting other housekeeping attendants to ensure there is enough supply of guest room materials and linen count.
Position Responsibilities and Qualifications:
Education & Experience:
- High School diploma or GED certification helpful or experience in a hotel or a related field preferred.
- Bi-lingual desired.
- Previous hotel or industrial experience desired, preferably in full-service hotels
- Experience in hotels working in various assignments within the same or other departments preferred
Physical Demands:
- Long hours sometimes required, including nights and weekends.
- Medium Work - Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to be on your feet throughout the entire shift.
Benefits:
Sick pay, Employee discounts, Flexible working