Complex Director of Sales - Signia by Hilton Orlando and Waldorf Astoria Orlando

The Signia by Hilton Orlando and Waldorf Astoria Orlando are currently looking for a dynamic Director of Sales to lead their top performing sales team.

Signia by Hilton Orlando Bonnet Creek

An expansive meetings‑focused destination, Signia Orlando Bonnet Creek features:

• 1,009 guest rooms and suites
• 230,000 sq. ft. of versatile meeting and event space
• Seven distinctive dining venues, including La Luce, Zeta Asia, Harvest, Beech, Myth,     and Muse
• A three‑acre lagoon‑style pool complete with a lazy river

This property blends elevated business travel with resort‑style amenities, creating a vibrant environment for both guests and team members.

Waldorf Astoria Orlando

A hallmark of timeless luxury, the Waldorf Astoria Orlando offers:

• 501 elegantly appointed deluxe rooms and suites
• 36,500 sq. ft. of sophisticated meeting space
• Four signature dining experiences: Bull & Bear, Peacock Alley, Oscar’s, and Aquamarine
• A serene formal signature pool surrounded by lush landscaping
• An 18‑hole, 7,113‑yard championship golf course and Clubhouse Grill

The Waldorf Astoria Orlando embodies effortless luxury, rooted in refined service and unforgettable guest experiences.

As the Director of Sales you will be responsible for:

Strategy:

• Leading and directing the development and implementation of strategic sales and plans and initiatives to include, but not limited to, interacting with clients and the media, directing solicitation efforts, securing business, operating information management systems, preparing and presenting statistical and performance reports and managing all financial aspects of the operation
• Partnering with the Revenue Management team to include, but not limited to, determining sales pricing strategies, developing rates, establishing group thresholds, determining space utilization policy, deploying competitive data strategies, conducting demand analysis and managing market mix
• Produce the Annual Multi-Year Commercial Strategy Plan for the Complex, in partnership with on-property leaders and regional support
• Work with Commercial Leadership to ensure that Business Review Guidelines (current to 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
• Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
• Responsible for the execution of the annual Sales SIP (Sales Incentive Program)

Leadership:

• Lead weekly, monthly, and quarterly Sales Optimization Processes for the Complex. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
• Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis
• Responsible for recruiting and retention of all sales roles
• Lead, engage, and develop team members, including ongoing performance development and Career Development Plans

Ownership, Customer, and Stakeholder Relations:

• Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)
• In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)
• Liaise with Hilton Worldwide Sales, regional support and brand teams
• High level of engagement with customers from all sales segments
• Support of team’s high-impact site visits and pre-convention meetings
• Participate in ownership meetings, as needed

What are we looking for?

To fulfil this role successfully, you should demonstrate the following minimum qualifications:

• Minimum of 4 years Director of Hotel Sales Experience 
• Ability to travel
• Highly professional presentations and communication (oral and written) skills
• Proficiency with standard Microsoft Office
• Ability to perform critical analysis

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Four-year college degree preferred
• Adaptable experience with business strategy, business planning, and business plan development
• Ability to speak multiple languages
• Multiple Brand experience 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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