What are the responsibilities and job description for the Complex Assistant Director of Revenue Management - Signia by Hilton and Waldorf Astoria Orlando position at Hilton?
Signia by Hilton and Waldorf Astoria Orlando is looking for a Complex Assistant Director of Revenue to join their Revenue Team.
The Signia by Hilton Orlando Bonnet Creek, boasts 1009 bedrooms and suites, with over 230,00 sq. ft of meeting space. The hotel boasts 7 distinct dining options including La Luce, Zeta Asia, Harvest, Beech, Myth and Muse as well as a three-acre lagoon-style pool with lazy river.
Waldorf Astoria Orlando consists of 501 deluxe rooms and suites and has 36,500 sq. ft of meeting space. Additionally, it has 4 signature Waldorf Astoria food and beverage restaurants: Bull & Bear, Peacock Alley, Oscar’s and Aquamarine, an amazing formal signature pool with lush landscaping as well as an 18-hole 7,113-yard championship Golf Course & Clubhouse Grill. The Waldorf Astoria Orlando is effortless luxury – rooted in elegant service, delivering unforgettable experiences.
In this role, you will be responsible for assisting the Director in monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. You will also have oversight of the Reservations Department.
The ideal candidate will:
- Possess strong analytical skills, including the ability to effectively address any collaboration issues as appropriate.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Three to Four years of revenue management work experience.
- Group experience.
Shift Pattern: Typical Monday - Friday with hours within the business hours.
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As the Assistant Director of Revenue Management, you would be responsible for assisting the Director in monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Assist in managing and maintaining group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office
- Partner with Reservations to ensure efficient management of daily group inventory to maximize inventory and profitability
- Develop, monitor and adjust sales and pricing strategies
- Participate in competitive and demand analyses
- Assist in forecasting, reviewing all competitive shops, reviewing demand, convention and city event calendars, maintaining data on competitor products and maintaining historical data on events and performance
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Recruit, interview and train team members
- Assist in daily department management and participate in and facilitate meetings
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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