What are the responsibilities and job description for the Banquet Set-Up Attendant position at Hilton?
Job Description
A Banquet Houseperson supports Banquet operations while maintaining high standards of cleanliness, organization, and professionalism. Responsibilities include, but are not limited to:
Set up, break down, and clean all banquet, meeting, and conference spaces according to event specifications
Assist guests in function areas as needed
Maintain cleanliness of banquet and meeting areas in accordance with established quality standards
Perform Cleaning Duties Including
Restroom cleaning
Vacuuming, sweeping, mopping, shampooing carpets
Cleaning and waxing floors
Removing trash and debris
Stocking and maintaining supply rooms
Spot cleaning and pest/debris removal
Ensure all banquet equipment is in proper working order and report any defects or maintenance needs
Assist with event setups to ensure efficient department operations
Support back-of-house team members as requested
Safely lift, push, pull, and move banquet equipment (up to 50 pounds)
Manage timely setup and breakdown of Food and Beverage functions
Maintain a professional demeanor when interacting with guests and team members
Comply with hotel security procedures, fire regulations, and health and safety standards
Attend required hotel training sessions
Team Member Benefits
When you join our team, you’ll enjoy a comprehensive benefits package, including:
Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*
Dental & Voluntary Insurance – SunLife*
Flexible Spending Account (FSA) – Through WEX
401(k) Retirement Plan – Fidelity, with up to 5% employer match**
Employee Assistance Program (EAP) – ComPsych
Free Team Member Meals
Discounted Parking
Property Discounts – Restaurants, Gift Shop, and Spa
Paid Time Off (PTO) Program
Go Hilton Travel Discounts
Tuition Reimbursement
Guild Education Program
Here's what you'll do during a typical day:
Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
Prepare banquet space with care: Complete table and chair set up according to the requirements for each function
Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all walls and surfaces are spotless
Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience
Qualifications
What are we looking for?
Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
A Banquet Houseperson supports Banquet operations while maintaining high standards of cleanliness, organization, and professionalism. Responsibilities include, but are not limited to:
Set up, break down, and clean all banquet, meeting, and conference spaces according to event specifications
Assist guests in function areas as needed
Maintain cleanliness of banquet and meeting areas in accordance with established quality standards
Perform Cleaning Duties Including
Restroom cleaning
Vacuuming, sweeping, mopping, shampooing carpets
Cleaning and waxing floors
Removing trash and debris
Stocking and maintaining supply rooms
Spot cleaning and pest/debris removal
Ensure all banquet equipment is in proper working order and report any defects or maintenance needs
Assist with event setups to ensure efficient department operations
Support back-of-house team members as requested
Safely lift, push, pull, and move banquet equipment (up to 50 pounds)
Manage timely setup and breakdown of Food and Beverage functions
Maintain a professional demeanor when interacting with guests and team members
Comply with hotel security procedures, fire regulations, and health and safety standards
Attend required hotel training sessions
Team Member Benefits
When you join our team, you’ll enjoy a comprehensive benefits package, including:
Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*
Dental & Voluntary Insurance – SunLife*
Flexible Spending Account (FSA) – Through WEX
401(k) Retirement Plan – Fidelity, with up to 5% employer match**
Employee Assistance Program (EAP) – ComPsych
Free Team Member Meals
Discounted Parking
Property Discounts – Restaurants, Gift Shop, and Spa
Paid Time Off (PTO) Program
Go Hilton Travel Discounts
Tuition Reimbursement
Guild Education Program
- Medical/Dental coverage begins on the first of the month following 60 days of employment
- 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled
Here's what you'll do during a typical day:
Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
Prepare banquet space with care: Complete table and chair set up according to the requirements for each function
Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all walls and surfaces are spotless
Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience
Qualifications
What are we looking for?
Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.