Restaurant Host(ess)/Lead

RESTAURANT HOST(ESS)/LEAD
Hilton Pearl River
500 Veterans Memorial Drive
Pearl River, NY 10965
www.hiltonpearlriver.com

Salary Range: $16.75 - $17.00 per hour

Hilton Pearl River, a full-service luxury hotel located 25 minutes from New York City in Rockland County (NY) and bordering Bergen County (NJ), is seeking an organized, energetic, hands-on professional to join our exceptional team as Restaurant Host(ess)/Lead from 5:45AM - 12:00Noon weekday's.

Hilton Pearl River remains an innovative forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued and respected. Our Host(ess) will greet guests entering the restaurant and seat them in a timely manner. Ensure checks are opened and closed per department standards. The Host(ess) has a strong commitment to customer service, able to anticipate guests’ needs.

Specific Job Knowledge, Skills and Abilities:

• Able to work a flexible schedule that includes holidays. Work 5:45AM - 12:00Noon all weekdays
• Must be able to stand for long periods of time, and to bend and lift as needed
• Ensure new team members are equipped with the necessary knowledge and skills to achieve job expectations
• Perform and help team member’s compliance with consistent safe and sanitary food and beverage handling and serving
• Monitor maintenance/sanitation of the restaurant and equipment. Supervise adherence to all safety protocols
• Perform preparation of guest checks and collection of payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures
• Ensure maintenance problems are promptly reported to Engineering through proper channels
• Respond to guest requests, concerns and problems to ensure guest satisfaction
• Assist with training restaurant team members to maximize productivity and minimize waste
• On time and at work when scheduled, and in proper dress standards
• Consistent professional and positive attitude and actions when communicating with guests and team members
• Report all incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken
• Comply with policies and procedures
• Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
• Check with manager / supervisor before leaving work area for any reason
• Any other duties / tasks as requested by management

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer:

this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity and at its sole discretion.

Education:

• Any combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma required.
• Minimum 1 year experience.
• Must be a highly organized individual with the ability to handle numerous tasks at a time
• Excellent communication skills, both verbal and written
• Must be a team player with a positive attitude
• Flexible - must be able to work a flexible schedule to include holidays
• Able to walk, stand for long periods of time
• Ability to work extended hours, if needed
• Must be impeccably presented with excellent manners and poise to match
• The Host(ess) will be someone who is not content to offer an average dining experience; they want to contribute to building a superb restaurant's reputation

Compensation and Benefits

• Compensation package
• Hilton Team-Member Travel Program benefits
• Benefits for all full-time team members after 30 days include sick & holiday pay, company-paid life insurance, option to enroll in medical plan, dental and vision plans
• Benefits after one year include vacation time and 401K participation

Please email resume. Only those interested need apply. Only candidates with the requisite skills will be contacted. Must be legally eligible to work in the United States as we are an E-Verify employer.

About the Hilton Pearl River

Hilton Pearl River is a third-generation family-owned and operated Hilton franchise built in 1988. The hotel is located on 17 wooded acres in the scenic Hudson River Valley, just 25 minutes from New York City, and has built and maintained a reputation for consistently exceptional service. The hotel consistently is awarded TripAdvisor Certificate of Excellence award and has been ranked #1 in "Overall Service" of all Hiltons in New York, New Jersey, and Connecticut for nine of ten consecutive years. The property features 150 newly renovated guest rooms, restaurant, bar, and recreation facilities, as well as over 20,000 square feet of unique and flexible meeting and event space, and an experienced team of professionals committed to excellence.

We are an Equal Opportunity Employer - M/F/H/D/V/T

EEO Statement:

Company is committed to providing equal employment opportunity and strictly prohibits all forms of unlawful harassment and discrimination based upon race, color, religion, gender, national origin, ancestry, age over 40, sexual orientation, veteran status, marital status, mental or physical disability, medical condition or any other basis protected by law.

Notice to Recruiters and Agencies:

Company prefers to recruit candidates directly, rather than through a third party recruiter or agency. Do not submit or present your candidate(s) through any means (e-mail, fax, phone, mail, verbal referral) to the Company or any employee of the Company. In the case of candidate(s) submitted or presented to the Company by a recruiter or agency without a signed agreement in place for the specific position or without a specific open requisition, Company explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Pay: $16.75 - $17.00 per hour

Work Location: In person

Benefits:

Salary : $17 - $17