What are the responsibilities and job description for the Maintenance Technician II position at Hilton Grand Vacations?
Join our team at Scottsdale Links Resort as a Maintenance Technician II!
Scottsdale Links Resort is a 219‑key, Tier III all‑suite resort in North Scottsdale, offering spacious accommodations in a quiet desert setting with convenient access to golf, outdoor recreation, shopping, and dining. Our leadership team operates as one unified group, grounded in clear communication, pride in our resort, uncompromising cleanliness, and shared ownership of the guest experience. This strong internal foundation enables Inspired Hospitality—where service is genuine, issues are resolved thoughtfully, and every guest feels welcomed and valued.
As a Maintenance Technician II, you’ll play a key role in keeping our resort safe, efficient, and welcoming for every guest. Your work helps ensure that our property operates at its best every day. If you take pride in high-quality workmanship and enjoy hands-on tasks in a resort setting, this is a great opportunity to grow your skills and advance your career.
Extraordinary People, Exceptional Benefits:
Key Experience:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Key Experience:
Scottsdale Links Resort is a 219‑key, Tier III all‑suite resort in North Scottsdale, offering spacious accommodations in a quiet desert setting with convenient access to golf, outdoor recreation, shopping, and dining. Our leadership team operates as one unified group, grounded in clear communication, pride in our resort, uncompromising cleanliness, and shared ownership of the guest experience. This strong internal foundation enables Inspired Hospitality—where service is genuine, issues are resolved thoughtfully, and every guest feels welcomed and valued.
As a Maintenance Technician II, you’ll play a key role in keeping our resort safe, efficient, and welcoming for every guest. Your work helps ensure that our property operates at its best every day. If you take pride in high-quality workmanship and enjoy hands-on tasks in a resort setting, this is a great opportunity to grow your skills and advance your career.
Extraordinary People, Exceptional Benefits:
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities and more!
- Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
- Troubleshoot plumbing fixtures including drain cleaning. Change Filters
- Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
- Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks. Touch-up paint Glue peeling wallpaper.
- Implement planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
- Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client satisfaction; willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.
- Detailed record keeping in English is required for logs and inspection sheets.
- Ensures that every interaction with an owner/guest/team member is positive and memorable.
Key Experience:
- Strong verbal and written communication skills, with the ability to interact effectively with guests in English
- High School Diploma or equivalent experience
- Valid CPO certification preferred
- Minimum of 2 years of experience in facilities and/or maintenance
- Flexibility to work various days and shifts, including weekends and holidays
- Ability to climb stairs and ladders up to 40 feet; push/pull up to 100 lbs.; lift/carry up to 50 lbs.; and perform tasks involving grasping, stooping, and reaching overhead, with or without reasonable accommodation
- 3-5 years or more of related experience
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
- Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
- Troubleshoot plumbing fixtures including drain cleaning. Change Filters
- Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
- Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks. Touch-up paint Glue peeling wallpaper.
- Implement planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
- Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client satisfaction; willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.
- Detailed record keeping in English is required for logs and inspection sheets.
- Ensures that every interaction with an owner/guest/team member is positive and memorable.
Key Experience:
- Strong verbal and written communication skills, with the ability to interact effectively with guests in English
- High School Diploma or equivalent experience
- Valid CPO certification preferred
- Minimum of 2 years of experience in facilities and/or maintenance
- Flexibility to work various days and shifts, including weekends and holidays
- Ability to climb stairs and ladders up to 40 feet; push/pull up to 100 lbs.; lift/carry up to 50 lbs.; and perform tasks involving grasping, stooping, and reaching overhead, with or without reasonable accommodation
- 3-5 years or more of related experience