What are the responsibilities and job description for the Housekeeper position at Hilton Grand Vacations?
As our Housekeeper, you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an outstanding team environment, this job is for you!
Why do team members like working for us:
- Competitive base pay
- Daily Pay*- get your earned pay anytime before payday
- Recognition Programs and Rewards
- Discounted hotel rates
- 401(k) program with company match.
- Generous Paid Time Off and Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities and more
Schedule Details: Our housekeeper must be adaptable to working a variety of shifts, including on weekends as well as holidays. Shifts range between 7:00 am through 3:00 pm . Upon hire, you will receive your schedule. We offer paid training.
Responsibilities:
- Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners
- prepare all rooms for guest according to standards
- Notify superiors of any damage, deficits and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Ensure appropriate maintenance of all housekeeping equipment and tools
- Maintain inventory of tools and supplies used in housekeeping activities
What are we looking for?
- Previous experience as a Cleaner or Housekeeper
- Ability to work with little supervision
- Customer Service experience
- Organizational and time management skills.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities:
- Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners
- prepare all rooms for guest according to standards
- Notify superiors of any damage, deficits and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Ensure appropriate maintenance of all housekeeping equipment and tools
- Maintain inventory of tools and supplies used in housekeeping activities
What are we looking for?
- Previous experience as a Cleaner or Housekeeper
- Ability to work with little supervision
- Customer Service experience
- Organizational and time management skills.