Agent New Member Reservations

This position will provide outstanding sales and customer service skills to customers to enhance guest experience, maximize package usage and increase new owner growth.

Sales skills required for the reselling and saving of packages

• Collecting of additional monies and fees associated with package
• Maintain a positive attitude when interacting with Hilton Grand Vacation customers, coworkers, and managers.
• Able to excel in a fast pace and loud environment
• Efficient in using multiple computer systems
• Ensure the privacy and security of confidential information about our guest and company
• Keeping accurate log of reservations on a spreadsheet
• Transfer guests to our different Transfer Partners
  
  

Qualifications - External

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Timeshare/hospitality background preferred
• Strong sense of customer service with enthusiastic, energetic, and professional behavior.
• Customer service/sales experience
• Proficient in Microsoft Office Suite
• High School diploma
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.