What are the responsibilities and job description for the Front Desk Supervisor/Manager on Duty position at Hilton Garden Inn?
Hilton Garden Inn Oshkosh is expanding their front desk team and seeking a qualified applicant for the role of Front Desk Supervisor / Manager On Duty.
- Guest Focus
- Be visible, approachable, and available to all guests
Operations
- Maintain a safe work environment at all times to minimize worker’s comp claims
- Ensure all areas of the property meet cleanliness and sanitation standards
- Must be actively involved in daily operations to maintain the culture of service
- Ensure all training certifications are maintained for all team members
Staff Interaction
- Develop depth on team through cross-training when possible
- Participate in MOD program and ensure procedures are followed
Hours/Schedule
- Be available for peak times / shifts. This position requires open available for all shifts: 7am-3pm, 3pm-11pm and 11pm-7am
Benefits - above and beyond standard Medical/Dental/Vision
1. Hilton Team Member Travel Program
2. Tuition Reimbursement (NEW!)
3. Employee Referral Bonus (NEW!)
- Ensure your department is focused on guest’s service and satisfaction
- Be professional and courteous in all interactions with guests
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 2 years (Preferred)
- Front Desk: 2 years (Preferred)
Work Location: In person
Salary : $17 - $19