What are the responsibilities and job description for the Hotel Operations Manager position at Hilton Garden Inn Visalia?
Job Summary:
We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong leadership abilities, and excellent communication skills. This role involves ensuring the hotel meets brand standards, maximizing revenue, improving guest service scores, and fostering a positive work environment.
Compensation: $25 hourly
Key Responsibilities:
- Oversee the profitable management of the hotel.
- Coordinate marketing and advertising efforts to maximize revenue.
- Develop and maintain community relationships.
- Manage inventory and record-keeping.
- Handle staffing, training, and scheduling for hotel departments.
- Manage guest, employee, and property-related issues in a professional manner.
- Ensure availability to cover shifts in case of emergencies or call-outs.
- Maintain a motivating and team-oriented atmosphere.
Essential Job Functions:
- Supervise and coordinate hotel departments to meet high standards of service and quality.
- Ensure positive guest relations and deliver excellent service.
- Maintain and execute marketing and sales programs.
- Actively participate in local business and community affairs.
- Maintain the hotel in compliance with brand standards, laws, and regulations.
- Submit required reports on revenue, expenses, business volume, payroll, and assets.
- Oversee inventory and manage costs for supplies (breakfast, linen, cleaning, utilities).
- Ensure proper employee training, development, motivation, and performance reviews.
- Perform additional duties as assigned.
Experience/Training Required:
- Previous experience as an Assistant General Manager (AGM) or General Manager (GM).
- A combination of relevant experience and education is acceptable.
Salary : $25