What are the responsibilities and job description for the Server position at Hilton Garden Inn Palm Beach Gardens?
Overview: A Kolter Hospitality Server delivers service excellence to our guests in an attentive, courteous and efficient manner. This position is responsible for receiving and delivering guests orders and collecting payment.
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Performance Expectations:
- Prepare and serve food and drinks for guests.
- Have a thorough knowledge of menus and applicable specials.
- Ring food orders into computer immediately.
- Process and collect payments from guests.
- Maintain a clean and efficient restaurant.
- Pre-bus all tables removing soiled dishes after each course.
- Perform opening and closing procedures.
- Know and comply with state food handling and liquor laws.
- Engage guests in a cordial, efficient and professional manner.
- Report any items in need of repair.
- Follow all safety procedures while working.
Behavioral Expectations:
Be effective and innovative in handling and solving problems in the workplace.
Remain positive and helpful while working in a fast-paced environment.
Committed to the success and growth of the company.
Act honorably, even when no one is watching.
Eagerness to grow and/or develop within the company.
Passionately provide personalized guest service.
General Requirements:
Able to work weekends.
Report to work on time and in proper uniform.
Knowledge and/or ability to operate a computer.
Experience: None. Customer Service or Hospitality experience a plus.
Education: None
Physical Requirements:
Ability to stand/walk for up to 8 hours.
Occasional lifting, pushing and pulling
Kolter Hospitality is proud to be an Equal Employment Opportunity.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.
Salary : $12