What are the responsibilities and job description for the Hotel Office Manager position at Hilton Garden Inn Overland Park?
Hilton Garden Inn of Overland Park in Overland Park, KS is calling all customer service professionals to apply to join our hospitality management team as a full-time Hotel Office Manager!
WHY YOU SHOULD JOIN OUR TEAM
We are a well-established and successful hotel that truly values the contributions of our employees. We pay our Hotel Office Managers a competitive wage. Our hospitality management team also enjoys great perks. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading about this administrative position!
ABOUT HILTON GARDEN INN OF OVERLAND PARK
Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable. Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!
ARE YOU A GOOD FIT?
Ask yourself: Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Do you work well both independently and as part of a team? Are you able to effectively lead and mentor others? Can you maintain a positive and professional demeanor? Are you highly organized and attentive to detail? If so, please consider applying for this Hotel Office Manager position today!
YOUR LIFE AS A HOTEL OFFICE MANAGER
This full-time hospitality management position typically works a flexible schedule.
As a Hotel Office Manager, you are responsible for supervising and training our administrative personnel who serve as the face of our hotel to customers. You help interview applicants as well as train and cross-train all administrative employees to ensure that the operation of our hotel's office consistently runs smoothly. On a routine basis, you coordinate the schedule and supervise the workload of your employees during their shifts in order to effectively evaluate their job performance.
In addition, you communicate with other departments to stay informed of important hotel information. You enforce all cash handling, check cashing, and credit policies. At the end of each shift, you check out cashiers and verify all bank deposits. You ensure that your department remains in the allocated budget for the front office as well as review and complete the credit limit report. Using your exceptional computer skills, you also operate our computer software, which includes report generation and analysis as well as simple configuration changes.
You strive to maximize revenue and room occupancy by reviewing our daily status, analyzing rate variances, and maintaining a close observation of our daily house count. Always organized, you maintain a comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports, and tracking logs. You also prepare performance reports related to the front office as well as keep track of any requests from our V.I.P. guests and any feedback that we receive. The office is always in great working condition under your watch. You find great satisfaction serving in a hospitality management position that directly impacts the business of our company!
WHAT WE NEED FROM YOU
- Associate degree
- 1 years of hotel front desk supervisory experience
- Experience with cash handling, accounting procedures, and general administrative tasks
- Excellent customer service skills
- Strong leadership skills
Experience working for Hilton is preferred but multiple factors will be taken into consideration. If you can meet these requirements and perform this hospitality management job as described above, we would be happy to have you as part of our administrative team!
Location: 66211
