What are the responsibilities and job description for the Front of House Manager position at Hilton Garden Inn Oshkosh?
Front Office Manager:
Do you have a proven track record of success? Do you want to grow or take your career to the next level? Are you passionate about the hotel industry? Are you an honest and outgoing person? Then we want YOU!
We provide a fun, friendly, professional place to work and have fun! We have lots of opportunities for advancement and career growth!
Employer paid health insurance for salaried positions and great Hilton Team Travel Rewards!
We are looking for an outgoing individual that has hotel experience to join our front desk team as the Front Office Manager at our Hilton Garden Inn in Oshkosh. Our front desk team is well experienced and has the dedication to this property and management company. They need a strong leader to help continue to grow their abilities and make our guests stay experiences as enjoyable and flawless as they can be.
Job Description:
- Be visible, approachable, and available to all guests
- Ensure your department is focused on guest’s service and satisfaction
- Be professional and courteous in all interactions with guests
- Ensure all areas of the property meet cleanliness and sanitation standards
- Must be actively involved in daily operations to maintain the culture of service
- Ensure all training certifications are maintained for all team members
- Develop depth on team through cross-training when possible
- Participate in MOD program and ensure procedures are followed
- Comply with all company accounting standards, policies and procedures
- Manage accounts receivables to ensure timely payments are received
- Maintain appropriate handling of petty cash and reconcile according to guidelines
- Control expenses to maintain budget and profit goals
Benefits - above and beyond Medical/Dental/Vision (company paid Medical for employee)
- Hilton Team Member Travel Program
- 401K Program
- Tuition Assistance (NEW!)
- Employee Referral Bonus (NEW!)