What are the responsibilities and job description for the Nighttime Houseperson/Laundry Attendant position at Hilton Garden Inn Knoxville West?
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.
Primary Responsibilities
• Cleans hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
• Strip linens from guest rooms and may assist with cleaning guest room.
• Abides by the regulations set forth by the material safety data sheets when using chemicals.
• Moves/arranges furniture and dusts/polishes furniture, metalwork and equipment.
• Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines. Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner. • Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
• Cleans bathrooms and replenishes with supplies.
• Refurnishes room with supplies, towels etc. as required. Supplies cleaning cart with appropriate supplies for shift.
• Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.
• Empties wastebaskets and empties and cleans ashtrays. Transports trash and waste to disposal area.
• Takes the initiative to greet guests in a friendly and warm manner.
• Available to work nights, weekends, and holidays as needed
: Also, will make sure laundry is kept going and all laundry that get's done get's put on the shelves for the next day .
: Will help run things for the front desk to guest rooms and to help with other guest needs .
Education/Experience
• High school diploma or GED preferred
• Previous housekeeping experience preferred
• Attention to detail
• Previous customer service experience
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.