What are the responsibilities and job description for the Loss Prevention Officer PM Shift position at Hilton DFW Lakes Executive Conference Center?
Description:
The Hilton DFW Lakes Executive Conference Center has an opening for a Loss Prevention Officer. Officers work four days, 10 hours.
Shift is 12:00-10:00pm
Responsibilities and Duties
- Issue keys to designated hotel personnel. Maintain accurate records and insure the safekeeping of such in accordance to hotel procedures.
- Ensure all non-hotel personnel arriving at employee entrance are properly identified and their purpose for being on property verified.
- Inspect employee packages, purses, bags, etc. as employees enter or leave the property as designated by hotel policy.
- Ensure that after hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards.
- Work with outside agencies (i.e., police) cooperatively
- Coordinate emergency situations
- Investigate duress alarms and comply with respective procedures.
- Patrol the property, checking all designated points and document all actions, taken in accordance with departmental standards.
- Resolve safety hazard and emergency medical situations.
- Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports in accordance with departmental procedures.
- Respond to the scene of guest/employee accident promptly; administer first aid/C.P.R. in accordance to guidelines and comply with all departmental procedures; communicate specified information to E.M.S./medical personnel as required.
- Patrol parking lots and grounds
- This is a full time position for afternoon, evening shifts. Excellent communication skills and professional demeanor.
Benefits
We offer an excellent benefits package including:
- Medical, dental, vision prescription, and life coverage
- Vacation and holiday pay
- Free employee dining meals
- Free Parking
- Outstanding Team Member Travel Discount Program
- Employer matched 401-K plan
Qualifications and Skills
Position requires 1 year experience in loss prevention in a full service hotel. Only those with hotel experience will be considered.
Must be TABC and CPR Certified.
Benefits:
Employee Discounts, Vacation & Paid Time Off, Health Insurance