What are the responsibilities and job description for the Business Developer position at Hilti North America?
Powering Progress. Building the Grid of Tomorrow.
The role is to drive strategic account growth through specification development, business development, and long-term customer engagement. This individual will be responsible for developing and expanding key customer relationships while identifying opportunities to strengthen Hilti’s market presence and commercial impact.
What You'll Do
We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Legal Notice
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
The role is to drive strategic account growth through specification development, business development, and long-term customer engagement. This individual will be responsible for developing and expanding key customer relationships while identifying opportunities to strengthen Hilti’s market presence and commercial impact.
What You'll Do
- Act as the primary contact and negotiator for key accounts within the power, energy, utility, and large infrastructure sectors, including major domestic and international organizations
- Coordinate Hilti resources across the U.S. and globally to support customer requirements across key grid, generation, transmission, and distribution projects
- Develop and execute strategic account plans to increase share of wallet and ensure strong return on sales
- Build project penetration strategies by analyzing opportunities, aligning resources, and understanding customer decision-making structures
- Generate new business and expand existing relationships across targeted power accounts and long-cycle, complex projects
- Secure specifications for major projects, ensuring Hilti technology is positioned as the preferred solution
- Negotiate, coordinate, and implement pricing agreements designed to drive profitability and long-term account growth
- Establish and maintain strong relationships across multiple organizational levels to fully understand and fulfill customer requirements
- Manage and maintain a detailed contact database in SAP; utilize SAP Mobile, CRM/CPM, and call reports for planning and customer development
- Develop strong industry expertise in power-sector applications, technologies, and project environments
- Other duties as assigned
- Bachelor’s degree in Business, Marketing, Civil, Mechanical, Electrical, or Chemical Engineering or a related field required
- MBA or Master’s degree preferred
- Minimum of five years of experience working with engineering firms, major accounts, utilities, EPCs, field engineering, sales management, business development, or equivalent
- Demonstrated ability to develop and execute long-term account strategies for complex customers
- Knowledge of power-industry applications such as generation, transmission, distribution, or renewable energy
- Ability to work effectively in multicultural and cross-functional environments
- Strong conceptual thinking skills and an innovative approach to problem-solving
- Excellent oral, written, and interpersonal communication skills
- Strong organizational awareness and ability to navigate a matrixed environment
- High motivation, customer focus, and a continuous improvement mindset in a fast-paced, results-driven environment
- Ability to influence a wide range of technical and commercial stakeholders
We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Legal Notice
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.